Service does not have eligible plans in this category [Selfcare issue]

[Shivam15]

For me.. I apply online on selfcare for change in plan. They call to confirm and do it. So no need to visit BSNL Exchange.

 

[smarty84]

@Shivam15
The problem is that i am not getting any list of plan in selfcare portal which i can select.

 

[crymetyme]

I am also facing the same issue,which circle are you from?