strange problem

  • Thread starter Thread starter babloos
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babloos

Newbie
Messages
2
Location
NA
ISP
bsnl
hi guys ,urgent help needed iam facing strange problem with my bsnl connection for past 10 days,checked several posts in this site, couldnt get solved,here goes my story,i was using connection in pppoe for more than 8 months,10 days back my connection was not working,took it to bsnl office,those guys changed my connection into bridge mode,to check my error number,after changing into bridge mode,i got error 691,invalid user name and password,i gave correct username and password,anyway i took it back home,and used it in bridge mode,i was able to connect used it for couple days,later when i tried to connect to xbox 360,it wasnt working,so i decided to change back into pppoe mode,but couldnt login into router config it was giving page cant be displayed,so i hard resetted the router,here starts my problem since restting,it went into default pppoe mode ,couldnt use bridge mode,whenever router reboots or turned of it goes into ppope mode,problem is even in ppope mode i cant use broadband,in diagnotics tests,everything is good,except ping default gateway is fail,sometimes when i change config,during save and reboot it says wan config is over its limited cant add ,so i removed that config added new,used bridge mode tried to connect i got error 815,then installed xp i got 676 error phone line is busy,which means connection is in pppoe,i took it to bsnl guys,they even changed my port,then i got 691 error,i thought it would work at my place i got same ppope at my place,i think its due to turning of my modem,it goes back to into pppoe ,i took back bsnl guys again yesterday i got 676 error there,even in defferent router,another connection in my router was working perfectly,they said to bring back on monday,since today is holiday,iam using dna a211 ,connection doest work even in pppoe,diagnotics error ping default gateway fail,btw couple of times i was able to connect to xbox 360 dunno how :confused:
 
when you make a change in your modem which works is there a page with an option to "save and reboot"? if so, try that...
 
1.similar modem/router for checking settings.
2.Reset modem and try again. in "DIALER" "Bridged" mode ONLY
for the present.

3. reason see 7.
4.Don't forget the suggestion given above.
5.
Chennai Telephones- Changing password in DataOne Pre-configured modem

6. Your modem dna 211-I may need software upgrade.
depending on your feedback links can be given.

7.If there is password trouble
with your portal 14 digitID and password as password
access
http://bbservice.bsnl.in
and reset the password again to old or a new one.

8. give feedback +ve or -ve.
 
guys probelm solved,had some problem with router ,for strange reasons it was not rebooting,i did reset it still it goes into default pppope and takes default multiplay as username ,when i tried to change and reboot ,it doesnt reboot,i get page cant be displayed ,changed modem had 691 error,bsnl guys did reset my password,its working now
 
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