They have yet to evolve as an ISP. No ownership of the issues reported, each time one has to start from zero, explaining. I'm getting huge variance in speeds, i.e., 12 - 23 Mbps throughout the day. Even if I would have been getting download speed corresponding 12 Mbps I wouldn't uttered a word but 400 KB/sec is just not acceptable.
Stay away from SITI.
-psy