@Amangupta Q1. Please provide complete breakdown of total amount you have paid for connection like :-
a) price of
ONT,
b) installation charge,
c) fiber cable chargers (how much free & if need extra than how many Rs/Mtrs),
d) Security deposit,
e) Any extra hidden charges in first bill like voice activation charge or clip charge or etc & if any than how much?
Q2. What is the brand and model no. of ont you got?
Q3. Have you got connection and installation directly from bsnl or by LCO/TIP ?
Q4. When you have installed your bsnl ftth connection? And in how many days they had installed & started the connection after receiving the request from you?
Q5. What download and upload speeds you are getting?
Q6. Have you also facing frequently connection lost and low capped upload speed?
Q7. In which area do you live?
Q8. How far dp box is from your house? And is that dp box a small black box or bit large grey colour?
Q9. Have you got free landline device also?
Q10. Is there orange fiber cable or black on poles in your area?
Q11. How is the range and Speed performance of your WiFi ONT in your house from one room to another?
Please reply in step by step. I know I am asking lot of questions but please.