Trai to telcos: publish tariff plans in newspapers

[amar]

In a consumer-friendly move that is expected to help mitigate some of the problems faced by users and also bring in some transparency, the Telecom Regulatory Authority of India (Trai) has asked telcos to publish their tariff plans in newspapers - at least one in regional language and another in English.

"Notwithstanding several steps taken by Trai in the past with a view to enhance transparency in tariff offers, the Authority continues to receive complaints from consumers and their representatives allege lack of transparency and resultant confusion for subscribers due to the multiplicity of tariff plans of various nature available," Trai said.

"Tariffs must be published in at least one regional and one English paper. The new formats will be adopted by telcos by February 3. Tariff plans must be tabulated for easy comparison," the regulator said in a directive issued to telecom operators on Monday. Moreover, Trai has given the mandate that tariffs must be published every six months. It has also directed firms to publish tariff plans in specified formats, which would be different for prepaid and post-paid plans.


Source:: Trai asks telcos to publish their tariff plans in newspapers - Business Today

Source 2 :: http://profit.ndtv.com/News/Article/update-subscribers-about-tariff-plans-trai-to-operators-296075

 

[IndianMascot]

That would be a good initiative .

 

[AbhishekMSharma]

TRAI has been doing some good stuff off late.

 

[Sushubh]

trai usually has good ideas and policies. the problem is that they do not have the 'power' to enforce them. and there is no easy way to complain about service providers not following those policies.