We are the new entrant to ISP Business - What can make us the best? Boltfi.com

[Aakash Malhotra]

i personally hate fups. i have excitel and they dont have fups. my data usage for a month is about 1tb. this is when i only browse internet on my pc ( 1080p-1440p youtube videos, bluray encoded movies , steam games and other downloading stuffs) and my parents use it for mild browsing on their phone and laptop.

if you give 1Gbps then put a fup on it , it would defeats its purpose. its very easy to eat up the data at this high speed.

my personal opinion is that 1Gbps is not needed . our market is still young for 1Gbps. something like 300/500 Mbps can do the job well.
imo this speed is enough for downloading big files and watch 4k content . something like 500 Mbps and 2tb fup can work.

if you think about it how many users will be there in delhi who uses upwards 1tb data? not a whole lot if i were to guess. most users stay within 500 gigs.

 

[BoltFi]

Thank you very much @achaudhary997 - how does it sound to have 1Gbps till 300GB and 100Mbps after that, OR 1Gbps till 500GB and 50Mbps after that. It's hard to explain to the customers that these FUP's help ISP's run their network congestion free and abuse free but I can understand that from customers view point, I do like Unlimited before I was into all this stuff.

Also, Biggest problem is no affordable routers are there that can support 1Gbps and direct fiber, I will need to use some kind of ONT (1-1.5K)to convert fiber to RJ45 and 1Gbps capable router costs ~2.5K at minimum and people are not willing to spend that much I think OR the other alternative is Huawei HG8546M - I need to import them from China.

About International bandwidth - We will not be throttling international bandwidth at all. What you will see is what you will pay and get.

Honestly, We are not any big company - we are going to do what we have been doing with the seedboxes. We want to fill the gap that market is not concentrating in - Service and Speeds. I have been reading around in this forum there are customers of Excitel and others, calling CS 12 times and getting nothing, waiting for more then a month and getting nothing. Seriously? Are you guys offering a service or a shit-bag subscription. Internet should be like a good sex, Once you have it you always crawl for the kind of service. haha

@Aakash Malhotra - I wouldn't mind if person is doing 10TB a month over peering. Does my above offering amazes you at all? If not, I will try to plan something new. I will not come out to the market unless I have something differentially good and appealing, Even if that comes with the razor thin profits.

Although, I was told by TATA that 60% usage in Delhi is over peering and 40% is over Transits. If that's really the case, Then I can actually offer 2TB+ usage on 1Gbps speeds. but before that I think I will need to understand the market more.

OR, What I can do is, I can do FUP on transit over 500GB and peering will still remain unlimited. Not sure, I am super confused. Please guys shed some light.

 

[a.c]

@BoltFi
Post FUP speeds of 50Mbps+ are more than enough in my opinion. Also since you said that you are thinking of keeping peering unlimited that is also a plus point. As far as routers are concerned I agree with you on the fact that no affordable routers are there and people are not willing to spent the money on the routers.
What I would suggest is that give the customer options (something like this) so that you can cater to a large group of consumers: [I know that you were planning to go forward with only gigabit plans]
1) Say they(consumers) are not ready to invest money and/or pay rent charges for the equipment, you offer them a slower plan of about 100Mbps (or whatever can be achieved on a lower end router).
2) The consumers who really need those gigabit speeds, you provide them the routers required, I am pretty sure they will agree to pay the extra cost for the routers.

As for the excitel customer care, I will agree with everyone who says their service is shitty. But alas I have no other alternative offering good speeds with unlimited FUP and low prices so I am stuck with them.

The TATA fact is also correct, even my usage is 70% peering only. But when I need that 30% I am left struggling on the excitel network.
The putting FUP only on the transit is also a great option (I would love something like this).

One doubt don't you think peering with gigabit speeds will affect the network speed (I know it depends on the equipment and not many people will be using the full gigabit speeds at the sametimes). Most consumers who don't know how a network works will come back to you complaining that they are not getting their claimed speeds if such thing happens. Unless you planning to limit the number of households connected on a single 10/40/100Gigabit Fiber cable. (It would increase the cable cost drastically though)

P.S. [Off-topic] Now I actually think that it was a good decision that I bought a ubiquity edgerouter and unifi AP AC . A lot of ISPs are getting over the 100mbps speed limit.

 

[Aakash Malhotra]

both the plans you mentioned sound amazing . Nobody offers post fup speeds that high . this will make you stand out from the crowd. however along with these plans you should also have something with high fup ofcourse with increased cost.

about the routers, just supply the customer ont and let the customer buy his own router? mention on your website some recommended routers. like excitel does this. they have a separate faq section on their website where they have listed recommend routers that they have tested in their offices.

with excitel the issue is when the content is peered you will get full speed but when the content is not peered you will struggle to get even 5Mbps. shows how sh i t their network is. when i used to complain about this they used to give bull sh i t reason that xyz stuff is not peered hence you are getting low speed. their speeds on transit traffic s u cks balls.

i personally would be happy to pay 1k-1500rs for a 100Mbps fup free connection that is stable in all regards inspite of say 500Mbps/1Gbps that does not work properly.

as with the above guy , i am facing the same situation. excitel is the only isp in my area. that is why i am stuck with them

Edit- also you are running a business and not a charity. please plan with sizeable profits in your mind. you have to run your home lol

Edit 2 - your idea of keeping peering ult and putting fup on non peering traffic sounds great. i too would be happy to see how it works.

 

[BoltFi]

Hello @Aakash Malhotra , @achaudhary997 and @Sushubh,

After some thoughts I came up with these plans:

Rs. 899 - 200Mbps Unlimited
Rs. 999 - 1Gbps till 500GB then 200Mbps unlimited (Peering will not be throttled, Just transit. Peering will still remain 1Gbit)
Rs. 1499 - 1Gbps till 1000GB then 200Mbps Unlimited (Peering will not be throttled, Just transit. Peering will still remain 1Gbit)
Rs. 2000 - 1Gbps Unlimited till 3000GB then 200Mbps Unlimited (Peering will not be throttled, Just transit. Peering will still remain 1Gbit)

You can always buy extra 500GB of data for Rs. 600

I am not sure how to advertise this - Problem is mass users will not understand this thing. Should I advertise it 1Gbit Unlimited? Not sure. What I can do is, I can advertise Rs. 999 plan as 500GB Cap plan and 1499Rs. plan as unmetered.

 

[Smh]

Some people will abuse your service by reselling their connection and PGs which can affect other users experience. So you should have a system to monitor such abuse if it will affect other users experience.

P.S. - I hope this is not hayai broadband all over again.

And there is no need to tag people in every post, everyone watching this thread will get notification anyway.

 

[Smh]

Advertise all your plan as unlimited* (if only speeds will throttled after FUP) and in plan details mention about the FUP and after FUP speeds.

Excitel tried advertising their peering and non-peering speed separately which was confusing for mass users so they changed their plans advertising and combined both speeds.

 

[Aakash Malhotra]

god damn. those are some yummy plans. i really wish you all the luck that your isp business becomes a hit.

as smh said, think of something to prevent abuse of the connection ( like reselling ).

u can advertise like this -
Rs 999 - 1Gbps*
* - Fup** of 500gb then 200Mbps ult
**- Fup only on transit traffic and not peering traffic .

both these stars will be at the bottom of the advertising page in really small letters but big enough to be easily read.

 

[BoltFi]

I am sorry, I didn't know you all were subscribed to this thread. I didn't knew what Hayai broadband was and I googled it and found them to be frauds? Well, not in this case. I am here to earn. The plans that I mentioned are not something that are not doable. These companies tend to make big profits and do not want to change their core system, because there are alot of investments and downtimes included which they don't want to touch. Using old fiber cables, still on GPON network, only 1Gbps capable switches and things like that. Technology is getting cheaper everyday, and this is what that will work in my favour. I will not choose to go for cheap hardware and keep reinvesting in things.

Reasons these companies are not able to provide 1Gbps yet:
1. Wireless network on RF's
2. Old cables which are not capable of throughput of more than 1Gbps, even when you are hosting 1000+ customers on each strand of cable. We are choosing to go for OS2 cables, which can handle like 100Gbps of traffic till 4KM, 40Gbps till 20KM and 10Gbps till 80KM of distance.
3. We are trying to use Juniper components, SUPER EXPENSIVE, If not, Cisco.
4. XG-PON ONU's
5. Keeping the network fully redundant with SDM ring.

I will being transparent here,
I am going to add capacity with TATA and Airtel at the start - each 1Gbps
I will add two peering exchanges (10Gbit Ports each) - Mumbai-IX (They are coming to Noida soon, and is the partner of biggest exchange DE-IX) and Extreme-IX - which are cheap and most of the network will run over peering and I will peer with local network to keep the costs low and excellent quality while offloading the bandwidth from transits. (50K INR each)

If you try to get quotes from TATA and Airtel - you will find that offering 1Gbps to each customer is possible with FUP's. I am writing this all just to tell that whatever plan I have mentioned above are doable and is not something revolutionary when spectra is already doing this.

And we are already writing scripts to keeping us informed about the abuse and keeping the network congestion free. And, Using enterprise level applications like Zabbix.

Thank you Aakash,
That seems like a good idea! I will keep the network congestion free, and will offer quality service that's for sure.

Thanks - Let me know if you guys have any idea for how I can make the service better. I will keep you guys in the loop!

 

[a.c]

Holy moly. Those plans are amazing.
Since you are asking.
Check if you can offer static/global IP even if it involves some extra cost.
There are some people (including me) who needs an IP address which is not behind a dual NAT configuration so that we can port forward and access the required machines in my home network from outside.
As of now most isps don't offer this.

EDIT: Also since ONT are not cheap you can offer them to the customer on a security + rent (or only security if you want).