Excitel Broadband Service Issues
Service Outage: The broadband service has been down for the past three days. I have contacted Excitel multiple times, but the issue remains unresolved.
Data Usage Discrepancy: My account shows an unusual data usage of 47GB in just one hour. My router was not functioning during this period, and I am concerned about this anomaly.
Router Issues: The ground team took the router for inspection or replacement, but it has not been returned for the past three days. I need an update on when I can expect the router to be returned or replaced.
Speed Mismatch: I subscribed to a plan that promises a speed of 200 Mbps, but I am only receiving 15 Mbps. This significant discrepancy is affecting my internet usage.
Service Outage: The broadband service has been down for the past three days. I have contacted Excitel multiple times, but the issue remains unresolved.
Data Usage Discrepancy: My account shows an unusual data usage of 47GB in just one hour. My router was not functioning during this period, and I am concerned about this anomaly.
Router Issues: The ground team took the router for inspection or replacement, but it has not been returned for the past three days. I need an update on when I can expect the router to be returned or replaced.
Speed Mismatch: I subscribed to a plan that promises a speed of 200 Mbps, but I am only receiving 15 Mbps. This significant discrepancy is affecting my internet usage.