Wifi stops working when connected to switch

Messages
2
Location
Pune
ISP
Airtel, BSNL
I’ve a dumb switch that has Airtel router, sophos firewall in ha mode and then core s switch connected to it.
With this connection in place, the WiFi simply stops working. If I disconnect the airtel router from the switch the WiFi starts working normally. Any help in this front is highly appreciated.
PS: when I say Wifi stops working, it means users lose Wifi connectivity and are unable to associate over wireless though it’s visible in available networks.
 
Is there conflict in IP ranges somehow, is there other dhcp on the network?
 
The answer would be yes and no. The sophos firewalls are in active passive mode. Tried changing the switch but didn’t help either.
 

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