Server Disconnection/Timeout in Games, Internet Hangs on all devices new FTTH connection

  • Thread starter Thread starter Alpha018
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Man, this is weird. I have never seen a 10.x.x.x IP assigned for the internet profile. This is usually the case for a Voice profile. And it sure does work, but isn't as good as a pure Internet profile IP.

It is possible for you to come on remote? Anydesk or Teamviewer?
yeah..sure, anydesk will do
 
When you ask the LCO to change your port and assign a new VLAN, also ask them to configure a voip profile for you. And mail Genexis support for new firmware in the meanwhile.

Also, you mentioned that you changed NAT type? Let it remain at what is default.

also try unchecking Enable NAT on the internet profile page.

The objective is to get the default gateway out of the 10.xx. so keep checking wan status after each such try.
 
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