see if you click on the link they give... it has a parameter...
vodafone.in/existingusers/hns/pages/h2h.aspx?id=jefza2vubaxlur22
i believe they connect this parameter to the source of the complaint.
and the account is owned by vodafone representatives.
they do it pretty much everywhere. on twitter, they ask for details through DM... on third party sites they ask for details through a form on their website.
vodafone.in/existingusers/hns/pages/h2h.aspx?id=jefza2vubaxlur22
i believe they connect this parameter to the source of the complaint.
and the account is owned by vodafone representatives.
they do it pretty much everywhere. on twitter, they ask for details through DM... on third party sites they ask for details through a form on their website.