Act Broadband billing is totally fraud!They cheat customers

[Roopneet Singh]

My Details are as follows:
Name Roopneet Singh
Customer ID: 175789
Contact no.8762804399
I have been charged incorrectly for March month.I made a request for downgrade of my plan from ACT Indulge to ACT freedom on 27th February for which I got email from ACT team that it will be done by 1st March EOD.
But even then they have charged me for ACT indulge in march month and customer care has not clue because they have been caught red handed this time.I will drag them to consumer court this time.

 

[broadband.act]

Hi Roopneet Singh,
We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved ASAP.
Regards,
ACT Broadband

 

[broadband.act]

My Details are as follows:
Name Roopneet Singh
Customer ID: 175789
Contact no.8762804399
I have been charged incorrectly for March month.I made a request for downgrade of my plan from ACT Indulge to ACT freedom on 27th February for which I got email from ACT team that it will be done by 1st March EOD.
But even then they have charged me for ACT indulge in march month and customer care has not clue because they have been caught red handed this time.I will drag them to consumer court this time.

Hello Roopneet Singh,
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 080 4284 0000 or write to us at [email protected] if you have any other queries. Thank you for your cooperation.
Warm Regards,
ACT Broadband