This gets murkier. I called up Airtel in Karnataka and told them that I need a new unlimited connection and asked him about the plans and offers. After he told me about the plans (which are same as their from the website at this point) I asked him about the Fair Use Policy. He said there is no such policy and that I can use any amount of downloads, in his own words - 50 or even 100GB with no restrictions.
All of this after I have confirmed from various senior CC people in Airtel that this policy is in fact in place and we will soon see something in snail mail on this.
Boy this is like a trap - lure people with false promises and then gas them like in Auschwitz. How sick can a company get?
You should do what i did when you get information which will benefit you, take the CSR's name and Employee number. Then if they do something against it, you have a person whom they can hold responsible. I know its not the CSR's fault, but they shouldnt be giving us wrong information in the first place. Train them, and then use them Airtel!
All of this after I have confirmed from various senior CC people in Airtel that this policy is in fact in place and we will soon see something in snail mail on this.
Boy this is like a trap - lure people with false promises and then gas them like in Auschwitz. How sick can a company get?
You should do what i did when you get information which will benefit you, take the CSR's name and Employee number. Then if they do something against it, you have a person whom they can hold responsible. I know its not the CSR's fault, but they shouldnt be giving us wrong information in the first place. Train them, and then use them Airtel!
