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Airtel Broadband Fair Usage Policy
- Thread starter igod
- Start date
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How Airtel Defines Unlimited - MediaNama
---------- Post added at 02:10 PM ---------- Previous post was at 02:08 PM ----------
TRAI Consultation Paper on Certain Issues related to Telecom Tariffs
---------- Post added at 02:11 PM ---------- Previous post was at 02:10 PM ----------
While we agree that a strict definition of the word
“Unlimited” would mean ‘without any limits’, we beg to differ with the use
of the word “Unlimited” in tariff advertisements being termed as
misleading. The limits set out by most service providers is implicitly
unlimited since the capping on usage is done at a very high level.
The word “Unlimited” has to also be seen from the perspective of the
conditions imposed. For example, in the Fair Usage Policy on Internet
Broadband, we have defined fair usage levels for unlimited data transfer
plans and needless to mention, the usage levels set are very generous
and such that most customers will not be affected by the Fair Usage
Policy. This also has no impact on the data transfer limits which remain
unlimited. To address TRAI concern on the “Common man”, the criteria
for ‘Fair Use Policy’ is based on the maximum use by common man i.e.
number of calls, minutes consumed, data volume/ speed etc.
The Authority we believe would appreciate that, the purpose behind
having the Fair Usage Policy in place is that the service providers want
heavy usage customers to use their service extensively, but at the same
time are cautious to avoid any kind of abuse by a select few customers
that would result in poor customer experience for the larger base of
customers using the service. Thus the intent of Airtel's Fair Usage Policy
is only to provide the optimum internet experience to all customers.
---------- Post added at 02:10 PM ---------- Previous post was at 02:08 PM ----------
TRAI Consultation Paper on Certain Issues related to Telecom Tariffs
---------- Post added at 02:11 PM ---------- Previous post was at 02:10 PM ----------
While we agree that a strict definition of the word
“Unlimited” would mean ‘without any limits’, we beg to differ with the use
of the word “Unlimited” in tariff advertisements being termed as
misleading. The limits set out by most service providers is implicitly
unlimited since the capping on usage is done at a very high level.
The word “Unlimited” has to also be seen from the perspective of the
conditions imposed. For example, in the Fair Usage Policy on Internet
Broadband, we have defined fair usage levels for unlimited data transfer
plans and needless to mention, the usage levels set are very generous
and such that most customers will not be affected by the Fair Usage
Policy. This also has no impact on the data transfer limits which remain
unlimited. To address TRAI concern on the “Common man”, the criteria
for ‘Fair Use Policy’ is based on the maximum use by common man i.e.
number of calls, minutes consumed, data volume/ speed etc.
The Authority we believe would appreciate that, the purpose behind
having the Fair Usage Policy in place is that the service providers want
heavy usage customers to use their service extensively, but at the same
time are cautious to avoid any kind of abuse by a select few customers
that would result in poor customer experience for the larger base of
customers using the service. Thus the intent of Airtel's Fair Usage Policy
is only to provide the optimum internet experience to all customers.
The limits set out by most service providers is implicitly
unlimited since the capping on usage is done at a very high level.
Their reply is pretty much Vague and Dumb.
Wats very high level capping in their opinion?
10 GB,20 GB?Why not key in a number you Dumb Airtel A******
unlimited since the capping on usage is done at a very high level.
Their reply is pretty much Vague and Dumb.
Wats very high level capping in their opinion?
10 GB,20 GB?Why not key in a number you Dumb Airtel A******
^ no need to play the south v/s north card.These are all businesses. They will charge what they can extract from their customers. In their perception, some places the competition has aggressive pricing and they get beaten down. In other places, they extract more because the competition is weak or more expensive.I remember a year or two back, MTNL used to charge much lower tariffs in Delhi as compared to Mumbai. If a government undertaking can do that, imagine private operators.
Strangely, I'm getting 1 Mbps 24*7 since the day they migrated me to that retention plan. Not bad, I guess.I'm not gonna put up with their crappy FUP. 
Strangely, I'm getting 1 Mbps 24*7 since the day they migrated me to that retention plan. Not bad, I guess.
I'm not gonna put up with their crappy FUP.
Just hope that they don't slam you with a bill @Rs 1 per MB for all the download above the limit of 8GB or so.
I'm not gonna put up with their crappy FUP.
Just hope that they don't slam you with a bill @Rs 1 per MB for all the download above the limit of 8GB or so.
Just hope that they don't slam you with a bill @Rs 1 per MB for all the download above the limit of 8GB or so.
Naa, I know how to deal with these monkeys.
Naa, I know how to deal with these monkeys.
formfollowsfunction
Curious Onlooker
Just got my MTNL broadband installed today, the 1Mbps plan for Rs. 999 - so far so good! Will check it out for a few weeks and then buh-bye Airtel!!