Airtel Broadband: Self Care says User Name and Password Wrong

[essbebe]

@punter18https: //ebpp.airtelworld.com/ pkmslogin.formto access this page , please go to nearest Airtel office with a photo identity card, a spare PP photo, and fill in an application from. and an Airtel bill ( not necessary) You will get the password by email. within two days. Then you can log in and check your Telephone/mobile/broadband accts and pay bills online etc

 

[~Hami~]

@essbebe,thanks for ur concern I called the Airtel CC now, and the girl replied that they are right now on site upgradation. Anything can be said only after 24 hours. So they had asked me to call tomorrow. :wall:

 

[punter18]

Thank you, "essbebe"

 

[Crazysah]

Won't work for me aswell...

 

[essbebe]

Airtel Selfcare update
https://broadband.forum/airtel-broadband/24655-how-change-password-your-account/

Except for usage acct rest of the menu working. expected to be fixed soon.
Change of password menu available. for Self care.

 

[~Hami~]

CLicked Forgot password ->

Received a new password via mail.

But again, https://ebpp.airtelworld.com

When I entered my user id and pass , says "authentication failed. User ID and password Invalid :wall:

 

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[essbebe]

@members/asdfgf/ If using IE re check security zone settings. or add to trusted sites..or maybe Airtel forgot to reset at their end. I log in using Firefox and use IETAB to access as in IE. Working fine except for BB usage No data . All other menu options open nicely.

 

[~Hami~]

@essbebe, I tried in IE as well as Mozilla.

Same problem.. I added https://ebpp.airtelworld.com to trusted sites.. still i am getting the same problem

 

[essbebe]

@asdfgf
Selfcare Update 0805 ! should be alright by tomorrow.
Warning message: not to share the ID and password with any one.
We are unable to process your request. Please try later. Sorry for the incovenience

 

[Crazysah]

Still does not work for me...