Airtel Double FUP - Kolkata

[bhojv74]

I was on basic 512kb/Rs550 plan, airtel rep called up and offered me 8mb/40gb/Rs1099 plan and said they have doubled the FUP. This also includes 600 call to any network. I went for this offer, but I do not see it on their website, so I'm not sure.

 

[Sushubh]

make sure you get it on email. otherwise, there is a possibility that you might get a solid burn. airtel sales people are known to sell fake plans though most of these times these are retention plans offered to customers who might leave the company. i plan to apply for a disconnection once i move upstairs to get a better plan but would have another option in case they do not offer me anything good.

 

[itzmynet]

it is one of those plans they already offer here in the south...

 

[bhojv74]

The plan was snot activated even after 24 hrs, so I sent an email to their support and got below response, concludes how bad airtel's sales rep are:

This is with reference to your email requesting a change of bill plan for your airtel fixed line number 03340053772.

We regret to inform you that, the requested bill plan with rental charges Rs. 1099/- 08 Mbps speed is not the part of current available plans.

However, a list of applicable plans for you is attached for your reference. You can also view them at http://airtel.in Should you wish to activate any of the enclosed bill plans, please reply to us with the following details:

a. Exact name of the plan/plan code you wish to activate as per enclosed list

b. Effective date of plan change (immediate or next bill cycle). Note that your rental for deactivated and activated bill plan will be prorated in case of bill plan change in middle of the bill cycle.

Thank you for choosing airtel.

 

[kanagadeepan]

That might be a retention plan. So try to threaten for disconnection.. (also have another broadband option / like EVDO in hand too)..

All the best...

 

[bhojv74]

I guess these guys do have communication gaps. Got another mail from them (below), they changed my plan. I can see my line speed has gone to 10mbps on the modem but speedtest still gives me 512kbps. I should have hardly used 10-15 Gb this month.

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Bill plan for your airtel fixedline ID has been changed to Airtel-UL-Rapid New Plus 1099 40GB (8Mbps/512Kbps) COMBO Plan with effect from 04-Feb-2015.

Bill plan details are listed below:

High Speed Data Limit / FUP Limit: 40 GB.

Post FUP: Data speed will be revised as per your bill plan.

For any support, please feel free to write in to us at 121@in.airtel.com

EDIT------------
sent them a query mail for the speed and got another reply:
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As checked in our records, we would like to inform you that, the above mentioned account number is active under UL-Rapid New Plus 1099 40GB (8Mbps/512Kbps) COMBO Plan with effect from 04-02-2015. Your revised bandwidth of 08 Mbps would be provisioned within the next 24 hours.

We request you to reboot your modem after a period of 24 hours to replenish your revised quota and bandwidth. Tariff details for the activated bill plan is included for your reference.

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I guess it looks like a new plan by the name.

 

[sukumar_p55]

i am also on this plan here in chennai. this was a retention plan offered after their tariff hike.