Let me give some backstory before i tell whats going on.
2 years ago I posted on these forums asking for some advice, because I was frustrated from BSNL's frequently disconnecting dsl broadband (100-150 times/day, 100% honest).
No one except one guy replied and all he did was ask me which part of my city I live in and then disappeared.
Well, eventually I got rid of dsl and got myself FTTH connection.
Now the best part is my house is right next to exchange, all it took was 30 meters of wire to get the connectivity, so I got it running for very cheap. But for my luck, within 6 hours of the connection started working, it disconnected very similarly to how my dsl used to disconnect.
What happens is, say its working fine and the Link and Auth leds on ONT are on, suddenly net stops working and link/auth leds become unstable(they start blinking), after a few seconds they get stable and stay that way for like 2 seconds and bam, unstable again.
This cycle can continue for "x" qmount of time, sometimes as low as few minutes.
The longest it continued that I remember was 16 hours.
The people at bsnl office are confident that I am the only ftth user to have this problem in the whole nation, and it's something to do on my side instead of theirs. Obviously I asked what on my side could be causing the issue, he said most probably a virus in PC ?????.
I was literally dumb founded at that moment, but obviously didnt say anything, he told me to format my pc which I did.
I also didnt connect my pc to the ONT this time and using it thriugh wifi only so that his virus excuse won't work the next time I talk to him.
Anyways I have reported the problem to him again today and will update this thread with any progress, but new users please be warned, this is a shitty govt handled company, their after sales service will never be customer satisfactory anyway.
(That guy in the FTTH office is a sc caste who got the job because of reservation, not because he was good at it).
2 years ago I posted on these forums asking for some advice, because I was frustrated from BSNL's frequently disconnecting dsl broadband (100-150 times/day, 100% honest).
No one except one guy replied and all he did was ask me which part of my city I live in and then disappeared.
Well, eventually I got rid of dsl and got myself FTTH connection.
Now the best part is my house is right next to exchange, all it took was 30 meters of wire to get the connectivity, so I got it running for very cheap. But for my luck, within 6 hours of the connection started working, it disconnected very similarly to how my dsl used to disconnect.
What happens is, say its working fine and the Link and Auth leds on ONT are on, suddenly net stops working and link/auth leds become unstable(they start blinking), after a few seconds they get stable and stay that way for like 2 seconds and bam, unstable again.
This cycle can continue for "x" qmount of time, sometimes as low as few minutes.
The longest it continued that I remember was 16 hours.
The people at bsnl office are confident that I am the only ftth user to have this problem in the whole nation, and it's something to do on my side instead of theirs. Obviously I asked what on my side could be causing the issue, he said most probably a virus in PC ?????.
I was literally dumb founded at that moment, but obviously didnt say anything, he told me to format my pc which I did.
I also didnt connect my pc to the ONT this time and using it thriugh wifi only so that his virus excuse won't work the next time I talk to him.
Anyways I have reported the problem to him again today and will update this thread with any progress, but new users please be warned, this is a shitty govt handled company, their after sales service will never be customer satisfactory anyway.
(That guy in the FTTH office is a sc caste who got the job because of reservation, not because he was good at it).