Apparently this FTTH problem happens to ONLY ME in the ALL of INDIA.

  • Thread starter Thread starter Bolt
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@Bolt file a complaint on pgportal then after a week an RTI asking details about the official handling your complaint, what action taken, any penalty for not solving your complaint within time , any discount you are entitled to for non-functioning internet etc also some generic question like how much complaints that exchange receives per month/year, how much time it takes to solve them, name of officer working on complaints.

Both pgportal and RTI can be done online. Bhasad macha do phir sab bsnl senior official ko complaint , RTI ki copy email kr do.
 
Create a mess, dump all emails from Human Resources Development
 
@Shubham I pay Rs 90/- per month for ONT rent, my plan is Unlimited Combo 675/- which gives 10 mbps till FUP then 2 mbps untill the end of the month.
Apart from this I pay 18% tax so overall bill generated each month is rs 900/-
Also during first time, installation and wire charges will be taken and your plans 1 month fixed monthly cost will be taken.

@Smh @Nikhil Sharma I will if I see that his efforts are not towards fixing my connection, and instead towards transferring my issue to Vallabhbari office guys. XD

1 more thing I noticed, if anyone can help in that.
I have a Netgear wifi router attached to it and I connect my PC directly using lan cable and use wifi for smartphones and TV, but through wifi certain websites seems to be blocked, mostly the mainstream p**n sites and others including reddit, 4chan, youtube gaming, quora(sometimes a little bit of text loads in this) and a few others.
These work fine in my PC but not on wifi connected devices, I tried resetting my router to default which made the websites work for 10-15 minutes after which again they got blocked.
They just keep loading untill the browser gives a connection time out error.
 
I have a Netgear wifi router attached to it and I connect my PC directly using lan cable and use wifi for smartphones and TV, but through wifi certain websites seems to be blocked, mostly the mainstream p**n sites and others including reddit, 4chan, youtube gaming, quora(sometimes a little bit of text loads in this) and a few others.
These work fine in my PC but not on wifi connected devices, I tried resetting my router to default which made the websites work for 10-15 minutes after which again they got blocked.
They just keep loading untill the browser gives a connection time out error.
Click to expand...

This is weird. It should never happen. Netgear provides regular firmware updates (compared to some other manufactures). Have you tried updating the fireware in netgear router?
 
Very weird indeed, theres actually a button in router setup page which checks for updates automatically, and it never found an update, but after reading your post I looked up netgears website just to be certain, and yes there the latest firmware seems to be different from what I have, upgrading right now.

Edit : Upgraded firmware still same issue persists.
I use the dns changer app from playstore on my phone though, which makes all websites work. It creates a VPN just with a different DNS to avoid dns filtering from ISPs so I guess it is something to do with BSNL only.

Edit 2 : Hey I noticed, that it's not just WiFi where certain sites aren't working, even on my PC connected with LAN cable some, fixed sites just keep on loading forever, including p**n sites and most AAA game studios websites like Rockstar Studios and Ubisoft.com (There Uplay App also doesn't load 70% of its features and is extremely slow in logging into the app too).
 
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It is a DNS issue, BSNL's default DNS blocks users from giving access to certain sites i.e it does not resolve these sites. I just use google's dns (8.8.4.4 as primary since it has a 4ms ping ). I have changed the DNS to manual in my PC as well as mobile and entered google's DNS, you can do the same via Network adapter settings in the control panel.
 

Ofcourse I can, but banning major sites like reddit, ubisoft, 4chan...
I quite don't get it, and these sites work absolutely fine on my neighbours dsl broadband which is from bsnl too.
 
What I think is that the BSNL's Node or the area exchange is having some problem.

Secondly, ask them to change your tag on the exchange. (It's something Airtel does too if everything is fine at customer end and wiring).

Third, You might not be the only one facing this. They say this so that you back out. But it's not. It's a very well known fact that Bsnl is not a company you an rely.
 

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