Apple seems to have cancelled its plans to outsource techsupport to India. I was surprised by some of the responses to this on mac forum, some of it bordering on racism -
This is the forum link - http://forums.macrumors.com/showthread.php?t=206312
According to the IndiaTimes, Apple is deciding against placing its previously reported foreign support center in India.
At a meeting on May 29, Apple announced its decision to lay off all its [Indian support] employees. Apple officials told them that "the company is reevaluating its operations and has thought of pulling back its Indian operations".
Apple is giving these employees a severance package of two months salary. It will settle all claims on June 9. When contacted, Steve Dowling, an Apple spokesperson, said, "We have re-evaluated our plans and have decided to put our planned support centre growth in other countries."
This is the forum link - http://forums.macrumors.com/showthread.php?t=206312
According to the IndiaTimes, Apple is deciding against placing its previously reported foreign support center in India.
At a meeting on May 29, Apple announced its decision to lay off all its [Indian support] employees. Apple officials told them that "the company is reevaluating its operations and has thought of pulling back its Indian operations".
Apple is giving these employees a severance package of two months salary. It will settle all claims on June 9. When contacted, Steve Dowling, an Apple spokesperson, said, "We have re-evaluated our plans and have decided to put our planned support centre growth in other countries."