B
brickhouse
I'll try and check with someone in that area.
There would only be 2-3 people allowed to log in to the accounting routers, placed at the border of our network, one of them being myself. I'm pretty sure an engineer could not change the stats.
many cheap ISP's when afraid of losing high amount can manipulate it too
I'll take your word for it, but as it's required for us to provide routers, you can be fairly sure that if anything, your router will show a higher traffic level than our accounting routers (due to the whole internal transfer thing). If your router shows less traffic, then I'd say we'd be firing someone and compensating you somehow.
With ours, a hard reset might perhaps (by that I mean, the factory default settings button), but turning it on and off, no.
yes i meant hard reset which there in every router atleast the normal ones
I'll take your word for it. Like I said, if the service is consistantly bad and there are unresolved support tickets, then we'd have every reason to give a refund and avoid bothering the lawyers altogether."
you have every reason to give me compensation but you don't like most don't and most consumers don't bother on taking legal action as it would be even more hassel and they can't prove it
If the consumer is proved right and we were not providing services up to the standards outlined in the contract, he would probably get a settlement and his lawyer expenses.
the lawyer expense doesn't get settled every time a compensation is agreed and proving by consumer side is difficult.and what about the lost time that consumer has
if i just go out and pick the best lawyer which charges 10 lakhs per case,even if i do win,won't be compensated .it is a low amount
There are people who would put up with far worse than 80%. Since contention ratio doesn't *really* apply, and even if it did, it's well within TRAI limits, it would be little more than a sign that it's time for us to upgrade *our* bandwidth to the rest of the world. Unlike many other ISPs, I would imagine it's unlikely to be a network or signal problem because of the whole FTTH thing.
yeah it is time to upgrade the bandwidth but many don't.
like one guy i know who still took NIVYAH,got full speed until MARCH but then when they got alot of customers,they didn't upgrade their bandwidth.they kept it the same level and told the guy i know that this is called broadband you can get from 16KBPS to 128KBPS on a 1mbps connection.My friend was getting around 40KBPS on 1mbps
normally you should have enough so that all your customers get full speed(mostly or 80%) all the time as at no time all users are online
Otherwise, as I said, time for us to upgrade our bandwidth to the outside world - or possibly light up another cable to your area.
Of course, now I've managed to drag yet another thread very much offtopic for which I apologize.[/B] I'll try to find someone in Lower Parel who has Airtel.
thankyou if you get it.and now please spare both myself and urself from typing more big posts and please stick to topic
There would only be 2-3 people allowed to log in to the accounting routers, placed at the border of our network, one of them being myself. I'm pretty sure an engineer could not change the stats.
many cheap ISP's when afraid of losing high amount can manipulate it too
I'll take your word for it, but as it's required for us to provide routers, you can be fairly sure that if anything, your router will show a higher traffic level than our accounting routers (due to the whole internal transfer thing). If your router shows less traffic, then I'd say we'd be firing someone and compensating you somehow.
With ours, a hard reset might perhaps (by that I mean, the factory default settings button), but turning it on and off, no.
yes i meant hard reset which there in every router atleast the normal ones
I'll take your word for it. Like I said, if the service is consistantly bad and there are unresolved support tickets, then we'd have every reason to give a refund and avoid bothering the lawyers altogether."
you have every reason to give me compensation but you don't like most don't and most consumers don't bother on taking legal action as it would be even more hassel and they can't prove it
If the consumer is proved right and we were not providing services up to the standards outlined in the contract, he would probably get a settlement and his lawyer expenses.
the lawyer expense doesn't get settled every time a compensation is agreed and proving by consumer side is difficult.and what about the lost time that consumer has
if i just go out and pick the best lawyer which charges 10 lakhs per case,even if i do win,won't be compensated .it is a low amount
There are people who would put up with far worse than 80%. Since contention ratio doesn't *really* apply, and even if it did, it's well within TRAI limits, it would be little more than a sign that it's time for us to upgrade *our* bandwidth to the rest of the world. Unlike many other ISPs, I would imagine it's unlikely to be a network or signal problem because of the whole FTTH thing.
yeah it is time to upgrade the bandwidth but many don't.
like one guy i know who still took NIVYAH,got full speed until MARCH but then when they got alot of customers,they didn't upgrade their bandwidth.they kept it the same level and told the guy i know that this is called broadband you can get from 16KBPS to 128KBPS on a 1mbps connection.My friend was getting around 40KBPS on 1mbps
normally you should have enough so that all your customers get full speed(mostly or 80%) all the time as at no time all users are online
Otherwise, as I said, time for us to upgrade our bandwidth to the outside world - or possibly light up another cable to your area.
Of course, now I've managed to drag yet another thread very much offtopic for which I apologize.[/B] I'll try to find someone in Lower Parel who has Airtel.
thankyou if you get it.and now please spare both myself and urself from typing more big posts and please stick to topic