Authentication failure in modem page

[bkvenkatesh2]

Hi all, I am a BSNL Broadband user. In my modem page(192.168.1.1), WAN shows authentication failure. BSNL guys asked me to save and reboot in Advanced Setup -> WAN.. which also dint solve my problem. Any inputs from your end... Thanks,Venkat

 

[essbebe]

At least you could have mentioned the modem type.
Now go to BROADBAND MAIN MENU
select your modem and reenter data. When you give your ID do not use @ bsnl.in
or @ dataone.in
Check in your computer TCP/Ip properties.
start/ run type cmd type ipconfig/all
Default gateway should be 192.168.1.1

 

[bkvenkatesh2]

Hi esbee, My modem type is WA3002G4.I did reneter my username and password but still the problem persists.

 

[essbebe]

Post ipconfig/all data

 

[airtrend]

how to get ipconfig in win 7
i have same problem

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my default gateway is 0.0.0.0 how to make it 192.168.1.1 ?

 

[x720]

Has the issue persisted for a while ? If not, then its probably a screw up from bsnl's side and should get automatically fixed in some time.

 

[airtrend]

No it is for all timeI am trying to use wifi over my p999. I have configured the PPPoE by entering the username and password in 192.168.1.1. page but its status is authentication failure from past 3-4 months. I know I am "googling" each day for using wi fi but neither of the things worked.Now I checked my ip setting and default gateway for pppoe is o.o.o.o

 

[essbebe]

Diwali Greetings to @Admin and all members of this forum.Please check my "sticky"post WA3002_g4 quick reference. ( about 15 modem/routers)Check whether your modem/router is listed, and follow (a) step by step instruction given in Calcuttta Teelphones Website(b) Screen shots by Chennai website(c) video(d) Flash presentations in MP web site etc.Para two: SKIP all above : common for any modem/router/system settings..Select PPPoE mode in wan page ( enter/store your BSNLID/PW in wan page.)Enable DHCP ( usually in LAN page )In systems :Network/Lan/wlan PropertiesTCP/IP IPV4 propertiesObtain IP address automatically.FEEDBACK>

 

[StandAlone]

If you have tried everything on your side, it would mean that BSNL is at fault. I have encountered similar issues, turned out to be port issue at the exchange, they changed it and everything was fine.