Beam Fiber Broadband Customer Support at 040-66272727 down?

[Bobbyguitarist]

Tell me your account no? I even doubt your connection is with Official beam cos in third party cases local cable waala decide the speed and package. From wht i heard, In malkajgiri area Beam Internet is provided by third parties.
hmmmm account number.?! where do i find that..!?

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lol, things are now stabilized & you came.
662727272 working for you ?

well this number doesn't work most/all of the times!! :x
you know my case....i saw local number of beam and then called him..than then got beam! D:
this stupid number doesn't work at all!! :S

 

[audioslave]

How do you call your self a beam customer? your connection is local cable waala's

 

[Bobbyguitarist]

How do you call your self a beam customer? your connection is local cable waala's

well my local cable walla gave me a number.... when i answered the phone asking..is it beamm.!? he said yes boss...i said i want beam..when those guys came to take paperwork..then gave me sheet with beam logo address on it...and when i connect speedtest..it shows beam....what else do i want.?!
also those guys said...if any problem..call my number...if you call customer care...they take time to forward the complaint to us...so better u contact me
also when i called beam CC...they noted my connection was on 10mbps

 

[audioslave]

Bloody shit i heard beam owner/directors go through this forum.. Do they have brains at all? Instead of giving this tutta putta service above the ground they would have done the same via Underground. It takes some bloody 12 months time and few bucks to lay fiber underground which i think beam already has that much money. I heard from the relative who is an executive in main office says that the owner is an kanjoose and he dies for money. I believe that is why the company is like this!They should probably give us a toll free cc number. Cant end up paying Rs 50 Per month extra for telephone bills.

 

[audioslave]

Hehe. This is probably the best statement made by anyone which is posted on their official facebook page!

 

[Bobbyguitarist]

bro.. i don't think beam deserves it! you have been bad mouthing beam in every thread just coz u got a raw deal doesn't mean everybody does!! its only you thats been going on how bad is beam from last 2 days! :X NOT every ISP is perfect and since beam offers speeds not matched anywhere in india...i guess little problems are anticipated!

 

[audioslave]

bro.. i don't think beam deserves it!
you have been bad mouthing beam in every thread
just coz u got a raw deal doesn't mean everybody does!!
its only you thats been going on how bad is beam from last 2 days! :X
NOT every ISP is perfect and since beam offers speeds not matched anywhere in india...i guess little problems are anticipated!

I bet 99% of the beam customers are dissatisfied with the service. You haven't Tasted their spitted hand slap which will be very tastier which i suppose almost 30% of the customers are enjoying.

Your connection is being provided by a cable waala who might have 8-10 Technicians and they might handle 2,500 to 3,500 connections.
In case of beam, a Technician is assigned to 1,000 connections and he is paid Rs 5,000 and he gets commission for working on his off days and other ways he earns is installing OS, Fixing hardware Etc and wait... Unofficial shifting in the same area where he takes only Rs 300 and does it with the left off Cat5e wire with him..


So basically this is beam fiber broadband Service. So about speeds.. hardly its going between 5-9mbps just like Fivenet nothing special about beam here.

PS: I dont like or neither i hate beam

 

[LaysyDesi]

I disagree! May be we can have a poll on the number of customers (here) who are satisfied with Beam.. I dont think they are doing that bad at customer service given the cost to service ratio... infact I would dare to say they are doing pretty good. As you urself have mentioned they are unable to meet the demands of soo many customers... given the Volume, someone mentioned 250-500 connections per day in one city? And if they increase the number of technicians they'll have to pay them and hence the conenction charge would increase.. they would have to be conceding on the service...And frankly show an ISP CC which has good reputation of customer service and that inspite of them over-charging!! And Fivenet doesnt give u 10mbps up and down for 1000 bucks... I checked their website to confirm the same... I am quite sure we are not going to see an ISP providing 10mbps at paltry cost of 1000 bucks ... anywhere soon in India... (ok, excluding Hayai for now)PS: I Dislike Beam CC, But Love Beam Speed!

 

[audioslave]

I dont think they are doing that bad at customer service given the cost to service ratio...

I think you havent checked consumercomplaints and mouthshut?
PS: I Dislike Beam CC, But Love Beam Speed!

only Speed is good neither the service nor the customer care.

And frankly show an ISP CC which has good reputation of customer service and that inspite of them over-charging!!


Airtel. People are just using for their service and 99.9%uptime but not for their tariff or fup.

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And Fivenet doesnt give u 10mbps up and down for 1000 bucks... I checked their website to confirm the same..

I am quite sure we are not going to see an ISP providing 10mbps at paltry cost of 1000 bucks ... anywhere soon in India...

I have no complaints regarding the Speeds or the Tariff or the Fup's.

 

[Bobbyguitarist]

@sixfeetdown :your siggy says it all