ok ..why do you need PPPOE? Just so that you don't have to login everytime you want to use net right? If this is the case, call customercare and tell them to make your connection into "Always on" connection. Some weeks ago ,i suddenly had problems connecting into net using portal page. complained and then one technician came to my house to check the problem. Even he was not able to solve it so he asked if he can convert my connection into always on connection? he said that its basically i'll be always connected into net the moment i plug my cable into lan port. no login required. so i said yes. He called his office and in 2~3 mins my connection is live.So now basically the moment i on the PC, my net is up. no login, no password. Haven't seen the portal page in weeks. So why don't you ask the same to customer care guy. tell him the connection is for your old parents or some other story