Some
eBay dealers do provide bills for products that have Manufacturer warranty or otherwise also. However you have to take caution while purchasing from such sites because they might not always be Genuine. eBay is only a marketing platform and does not have complete control on the transactions made, except in initial stages when you use PaisaPay and they don't take responsibility of any issues after the deal is completely closed - after the buyer confirms receipt of the item.
Steps to be taken while purchasing from eBay:
1. Never use Direct Online Transfer or other insecure mode of payment unless you are very sure that seller is Genuine 'and/or' ready to take risks. Only use
Paisapayfor the mode of payment.
Paisaypay is a method where you pay eBay using creditcard or online transfer 'then' eBay keeps the money with them until you receive the item and confirm the receipt/credibility of the product as described by the seller in the listing *however if the buyer does not confirm the receipt within deadline for delivery date then the money is still transferred to the Seller. (Deadline date: eBay gives the latest date within which he can ship the item to the seller based on shipping details he provided while listing the product). More details here:
Learn how to buy or sell on eBay India or
PaisaPay - How PaisaPay works?
2. Always try to buy from a reputed seller, with good feedback scores and preferably a Power-seller to avoid disputes later.
3. Familiarize yourself with eBay policies like
"eBay Guarantee" &
"eBay Court" before you start buying/bidding for any products on eBay. When you don't receive the product or if the product is not as described always call eBay Customer Support @ 1800 209 3229 and do use eBay Guarantee/Paisapay "non-receipt" or "item not as described" template as directed by eBay and don't forget to collect the reference/ticket number before you hang up.
I also shop around a lot in eBay - mainly because of the vast product range + price factor but sellers, even reputed at times do try to play around and cheat buyers - So stay alert. For Eg: I purchased a
Motorola Milestone mobile from one the sellers who had feedback score of around 98% with good number of sales and i did receive the product on time as promised but the phone was not packed as described in the listing but opened by seller and later sealed using their companies label + also had Out of box issues. The mobile phone would heat up a lot when we insert the 8gb memory card supplied with the mobile - when i contacted Motorola over the phone they did help me troubleshoot & isolate the problem but indicated that the phone was not made for "Indian" market was was sold in Great Britain but asked me to visit their Local service center to confirm, so when i walked into one of the local service center's the service guy further explained this mobiles has only the IMEI label but does not have the MRP or any labels on it which is pretty unusual + also scanned the IMEI on his computer & showed that this device was sold by Motorola in GB(Great Britain) hence does not have warranty in India. The service guy also explained that all motorola mobile that are shipped in India now are manufactured in their Chennai factory. I then contacted eBay and filed a claim against the buyer and got my money back after shipping the item back to the seller. So you have to be careful while purchasing items from eBay because literally any one can sell/buy on such websites and there is not physical verification done to check the credibility before someone registers on such websites and once the money is transferred to their account they can simply do away with everything without logging into that account again & all you really need to setup a eBay ID initially is a Email ID.