Beware : Grace Period Charge Rs:25

[appus]

Anybody Noticed the same in their Renewal page about this Grace period charge ?

Renew before Grace period.
Grace Charge of 25/ will
be payable for Grace Period.


is that justified? Initially they were saying, 'if you dont want to watch for a month, dont pay for that month'.
Now it seems changed ! confused !!



Hope none has discussed about this ! Haven't noticed any !

 

[mek76]

It has been a practice in our mobile bills, electricity bills, etc., and no wonder Dish TV is also started charging for late payments. They also need to survive after subsidising STBs to customers and managing higher payouts to broadcasters compared to MSOs. One thing I had noticed is that they are sending the reminders by SMS rather than on TV. Is it the same for all or this time only myself not getting those irritating messaged flashing on the TV screen for days before renewal?

 

[appus]

I got an sms today reminding 'pay before 26th or it will attract a grace period charge of 25RS'anyways.. i will recharge for 60RS from next time onwards .. These days, i hardly watch tv like before.. To watch NDTV, i normally prefer ndtv.com which is not available for DishTV in freedom package (25Rs per month just for one dishtv pick)My other favorite is Indiavision (which dishtv took off around 6 months back), and i watch on indiavisionnewslive . comTV shows, i download from torrents (dus ka dum, akshay's show, and very few) But, really i dont understand about grace period.. If you dont want to watch for 2 months, why are you paying grace period charge?anyways.. yet to get a reply from customer care !!

 

[Dushie]

they charged me rs 25 even though i recharged before the grace period, have raised 2 complaints, issue is still not resolved, if they still don't fix the same, its goodbye dish tv and welcome big tv for me

 

[junction393]

This is one of the idiotic thing ever introduced by this company, as a subscriber i pay the monthly rent in advance, so there is no chance of bill being raised and a late payment fee being charged as a grace period amount. This is a prepaid system. Its the incompetence of dishtv that they are trying push onto there subscriber base, in case of Tata Sky as soon as the balance of the sunscriber is reduced to negative , the beaming is stopped but with dish tv they dont have the technology to stop the beaming immediately, there system will gradually degrade the subscriber to a lower plan but will not be able to a stop the beaming . The customer is reduced to a lower plan without the customers consent.....why would a customer pay a grace period charge when he has to view a lower package, no matter the moment he recharges he will be charged from the start of the grace period. ... DISH TV is still moving at a bullock cart speed even in this Jet Age.I have both dishtv & tatasky.....Tata sky on the other hand has a bullet proof system , in which customer is being treated like a guest of honour, has a amazing software in which i get what i want , and every penny spent is worth it.in tata sky I was on super saver package paying Rs 260 pm, i cald customer care to add Lifestyle gold, u ll not belive it was on in real time ( same moment).... where as in dish tv it takes ages to upgrade a package.In tata sky as soon as i recharge i get a conformatory message immediately on my cell phone where as in dish it takes 36-48 hours for message on tv / cell.DISHTV should remove this system and spend some money and time thinking over improving its services / software & NOT finding ways to linger on this poor & old software as new DTH operators are coming into market and would be offering world class services as TATA SKY is offering. OVERALL : This charge is acting like an another feather in the cap of the disgraced system of DISH TV.