The Customer Care only said the system does not have the option of adding that topup. And that they will forward the feedback blah blah. The point is that from the base pack, we need to add all as topups and even then 2-3 channels get missed out. Since the ultra pack already had 4 of the 6 channels in the hindi plus topups - the system does not have the option of adding that particular topup again. We even thought of changing to base pack & add all topups & then again we miss out on channels like Zee studio & Star Gold. If we go for anything above the South Mega i.e. South Mega or South Ultra , we miss on zee & zee cinema cos the system doesnt allow you topup hindi plus . If we go for a lower package , there is no topup to add star gold , zee studio and 3-4 less important channels.