Hi all there,
I bought BSNL Huawei 3G 14.4 mbps data card in the year 2012 for 2600 and added plan for around 500 i remember so that time my initial cost to acquire bsnl 3g datacard connection with bsnl 3g 14.4 mbps data card or device was around 3000 Rs. I have been using there service for almost 10 months without much problem with very high speed when surfing late night like 2 or 3 am. I have seen speeds like 12-13 mbps while surfing and 100MB file download would take less than 9 minutes !
But since last 20 days my internet disconnects every few minutes. I have called the customer service but they say there is no problem in my account with it having good balance and all seems okay. I registered the complaint on
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
and got a docket number. The case closed at the head office in two days time with the comment " Please check your device is properly connected and if problem persists visit the nearest customer service center which is like 10 KMs from here and costs 22Rs in bus + 50 Rs by auto = 72 Rs one way travel.
I went there and met the manager and she told me to call one man who seems to be a technical person there and i have been following up with him and he is going to send one person at my location to check the issue i believe. I am going to follow up with him and see if he can fix the problem. So far for the past 20 days I am with non existent bsnl 3g connection.
This is crucial time for me as i have a lot of important work on internet. I suggest you guys to have generic datacard and have the option to connect to any network like reliance or tata or any other in case one fails. If you depend on one network and it fails and no help comes your way for several days then its really a waste of time and money.
I had done a recharge of 550 Rs for 3 GB day + 4GB night( this plan has been discontinued now i hear) for a period of 30 days and out of 30 days I had hardly used my card for 7-8 days and since then i have a very unstable connection. It disconnectes every few minutes and it's a pain to connect again and again. I can't use the card on Linux machine at all as i have to unplug the device and plug it in back again to be able to connect so i have no option but to connect using windows which i am not a big fan of these days.
So not able to have consistent connection, disconnects frequently..sometimes as early as after 2 minutes of connecting to the netwiork.I am working on it and i am in touch with the technical guy at the bsnl. I wanted to share my experince and know if anyone else is having similar issue from my location? I have used my 3g data card from two locations in Bangalore : Electronic city and BTM area and both the places I am having the issue so i know it's not related to the area where I am.
ss3891
Electronic City, Bangalore
I bought BSNL Huawei 3G 14.4 mbps data card in the year 2012 for 2600 and added plan for around 500 i remember so that time my initial cost to acquire bsnl 3g datacard connection with bsnl 3g 14.4 mbps data card or device was around 3000 Rs. I have been using there service for almost 10 months without much problem with very high speed when surfing late night like 2 or 3 am. I have seen speeds like 12-13 mbps while surfing and 100MB file download would take less than 9 minutes !
But since last 20 days my internet disconnects every few minutes. I have called the customer service but they say there is no problem in my account with it having good balance and all seems okay. I registered the complaint on
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
and got a docket number. The case closed at the head office in two days time with the comment " Please check your device is properly connected and if problem persists visit the nearest customer service center which is like 10 KMs from here and costs 22Rs in bus + 50 Rs by auto = 72 Rs one way travel.
I went there and met the manager and she told me to call one man who seems to be a technical person there and i have been following up with him and he is going to send one person at my location to check the issue i believe. I am going to follow up with him and see if he can fix the problem. So far for the past 20 days I am with non existent bsnl 3g connection.
This is crucial time for me as i have a lot of important work on internet. I suggest you guys to have generic datacard and have the option to connect to any network like reliance or tata or any other in case one fails. If you depend on one network and it fails and no help comes your way for several days then its really a waste of time and money.
I had done a recharge of 550 Rs for 3 GB day + 4GB night( this plan has been discontinued now i hear) for a period of 30 days and out of 30 days I had hardly used my card for 7-8 days and since then i have a very unstable connection. It disconnectes every few minutes and it's a pain to connect again and again. I can't use the card on Linux machine at all as i have to unplug the device and plug it in back again to be able to connect so i have no option but to connect using windows which i am not a big fan of these days.
So not able to have consistent connection, disconnects frequently..sometimes as early as after 2 minutes of connecting to the netwiork.I am working on it and i am in touch with the technical guy at the bsnl. I wanted to share my experince and know if anyone else is having similar issue from my location? I have used my 3g data card from two locations in Bangalore : Electronic city and BTM area and both the places I am having the issue so i know it's not related to the area where I am.
ss3891
Electronic City, Bangalore