oh btw the most hilarious part is that i met the Commercial Officer, Ranikuthi Exchange and guess what she said..... "i deal only with the landline services.... i am not responsible for any other services"..........
Thats funny, you should write to CGM of your region, find his e-mail ID on bsnl site, but you may have to wait few months for the reply as I am sure these people don't even check their official mails,
what make them LAZY, irresponsible is Salary even with whatever pains they extend to us.
Also try to find a person who is on post "G.M. Mobile" D.G.M Mobile, they would be hard to reach but they are the last hope.
If still You cannot do anything alone, Better explain this to new-papers, call a few T.V. Channels and then see, they'll import the technical team to sort the issue which they don't understand.
seems the entire tech team of BSNL 3G is gone bangalore/chennai as that's the only region with good speeds.....