BSNL BBG Combo ULD 1199 to offer 2mbps Unlimited & unlimited local/std calls for Rs. 1199

My personal experience has been mixed. Sometimes they fail to change even after updating online. So, even if you do change online, keep a watch out to make sure that the plan gets updated
 
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for north indians, exchange is the only option iirc. i went to the nearest exchange and deposited an application. which meant that newer plans were never available because they never appeared in their system somehow.
 
Ya, when I go to my exchange, they say there is no such plan. LOL
Some of them dont even know whats SNR. I had to fight last time to change from 800UL to 675UL.
 
I have kept my BSNL broadband and tolerated it for the last eight years in spite of the terrible lines and customer service in the hope of such awesome plans one day. Even now, I have been using Jio for the last three and half months and almost did not use my BSNL broadband still kept it in the 675 ULD plan in the same hope. It seems my years of patience is finally showing some results, and my dream of decent broadband plans is coming to realized.

However, the main problem still lies in the quality of BSNL lines and customer support. Even in the last 3 and half months (when I am using Jio and not BSNL), the DSL lights are always unstable, and the phone is very noisy. I even called up the lineman perhaps twice during this period (and he took money every time as usual), yet the lines never got fixed properly (sometimes temporarily for a day or two after which the problems started again).

I am very hopeful of BSNL, but the quality of lines is just terrible to be very honest. I would love to see a day when BSNL does not give terrible noisy lines anymore, and my internet works stable. I like the browsing and overall browsing performance of BSNL especially to websites and servers outside India. Their network is perhaps more optimized than Jio as I have mentioned in many Jio threads in the past three months. But one thing which I have seen with Jio and like it very much (in addition to their awesome speeds) is that there have been almost no disconnections at all when I am doing something. BSNL ADSL broadband lights go out like 20 times or more per day over all these years (and especially in the last 3-4 years) which irritates me like anything. If you are doing something important and the internet goes out continuously, it disturbs the concentration on the work. If only BSNL could fix their lines and customer service, it would have been great. And I believe that they should gradually shift the lines to FTTH now instead of ADSL. In the case of ADSL, weather also plays a large part I suppose. My internet stops working when there is rain, wind, winter, sun or anything else. Perhaps that could be fixed if they used FTTH. I have requested the SDO to start FTTH in my road for the last four years or so (I have been as high as the 3400 or so plans in between too) but he said that was not possible. Hope the BSNL higher management also starts replacing their ADSL lines with FTTH in the long term.

I am still hopeful and keeping my fingers crossed as always. Gradually, the worst period seems to be getting over when there were almost no new plans or limit changes for nearly 5-6 years in between (2009-2014 or so). Things have been changing fast in the last two years compared to the stagnancy of the previous years. Not sure whether we should thank BSNL or Modi govt. instead, as it seems to change as part of Digital India. BSNL would have a huge increase in customers this year too. I am just hoping that they improve their lines somehow. They are going on the right path otherwise.
 
@volcano619 The problem is that they do not lay FTTH in my road/lane. I have requested them tons of times and also updated to their Rs.3400 or so plan (after taxes) plan for nearly a year or somewhat less. But they did not agree to lay FTTH lines even when my road was being relaid completely afresh. They stuck with the old ADSL lines which is the main problem I guess. I also have a DB box in front of my house but they have not tried to fixed it for the last 5 years too. When my connection was from my DB box, it was somewhat stable. Now, my connection is from a DB box nearly 100-200 meters aways and the connection is terrible for the last 4-5 yeras.
 
Sir, If you have issues with BSNL, you give complaint in writing (tweet or printed best). You have to give the same to Local exchange first , then area head office, state head office, New Delhi Office, CMD BSNL , Telecom Minister and PMO. Everyone who ignored your issues before will come running. This way it will be fixed permanently.

For everyone having issues with BSNL :

Oral complaint to lineman or local exchange is of zero use. Posting on online forums is not going to help either. You have to tweet, register complaint at the portal or give written complaints to everyone starting from local exchange Incharge to State head, BSNL CMD, Telecom Minister, PMO and see the magic. Start from lower level. Don't give complaints to everyone at one shot. If you want to get your connection fixed you have to fight. All the best.
 
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