Bsnl Broadband giving 4mbps speed post fup this month as promotional offer

[erkupls]

I am using the 499 plan. At least I think I am cause that is what I told them when they informed me the plans. I might change to 675 in the next cycle if I get a good experience with this one.

I mostly need it to watch my korean and chinese dramas online and of course youtube.

 

[xstarm]

I never got that processing thing.At the most you will have to pay rupees 500 extra or less depending on the speed restoration plan u selected.

 

[erkupls]

After the first screen of Happy Browsing, the customer is sent to the second screen which shows you have to choose an option and there is no decline / cancel button.
As the customer thinks that it is PROMO offer from the first screen, he/ she selects the last option as given in second photo.
And after selecting the last option, the shocking part comes in the third screen and it says you have to pay and it will be charged in next bill.

These 3 screens are coming. I have 499 plan and this message popped up today.
The customer care guy told me to get the top up cancelled by visiting the BSNL office.

omg this is exactly what happened to me. I have to get it cancelled i am assuming.

 

[xstarm]

But i feel you wont have to pay anything.Enjoy that free 2mbps.Lets assume you selected 20gb speed restoration than after you reach 20gb limit again it will reset ur speed to 1mbps again.If it doesn't and your speed stays at 2mbps than you dont have to worry.

 

[google]

Its not the 20GB, 10GB Limit, Its "Unlimited_FUP_PROMO" option which the customers are selecting thinking it as promo and the rates of it are not specified anywhere. Trouble is with Bill. What will be the charges ?

 

[xstarm]

But i already downloaded more than 35gb.Speed is still 4mbps. Plus it says free of Cost

 

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[google]

Where it is claiming "free of Cost". Please share screen

 

[Sushubh]

 

[google]

The Customer care guy has said that its a temporary technical error and no such screens of "Happy Browsing" will come after 24 hrs. After arguments he said that if opted for any top ups it needs to be cancelled from nearest BSNL Office otherwise it will be reflected in bill.

 

[Sushubh]

wah. :angel: