You are right. Today went to BSNL office to get my plan changed from ULD 945 to 675. They have registered the request but are not aware of the FUP being changed to 2 Mbps. They say have not received any information yet. Now need to follow up on the line speed change to 4 Mbps this week....
Bsnl employees are always say they dont have updated plan details.its lie.They are working for private operators to earn profit.most bsnl employees want customer to close connection and goto private operator.