BSNL FTTH problem with Hik-Vission IP camera remote live view

  • Thread starter Thread starter devangpatel
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devangpatel

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Location
Kolhapur
ISP
Airtel 4G & LCO
I was on 100 Mbps plan in BSNL FTTH plan.

NVR - DS-7P16NI

We have 8 IP 4MP cameras installed, but when I try to remote view it takes forever to connect, if it connects then the speed are slow for live view and only some load.


photo_2020-07-06 19.27.08.jpg
photo_2020-07-06 19.27.06.jpg

Note: I also tried live view from 4G connection, Jio fibre from my friends house, so my connection was stable and good in all conditions.

Even I did speedtest I get 100 mbps up and 50 mbps down.

I called the guy who installed cameras, he suggested me to buy static ip, even after buying static ip by paying hefty charge for static ip the result is same no improvement in live view.

Even I complained the BSNL, the lame technician came and showed me youtube(that it load 4k without buffer) and did speedtest and told me that there is no problem from them.

tragedy: I tried to ping "dev.sgp.hik-connect.com" I get ping more then 300 ms for the same.
But if I ping google.com or any other I get less then 10 ms.

PS. after changing my ISP to local one who only charge rs 400 per month, now I get instant live view without any lag.

also after switching to local ISP when I ping "dev.sgp.hik-connect.com" now I get 50 ms.

Did anyone face such issue?

Also no NVR settings where changed when I switched to local ISP.
 
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I too have one NVR and one old DVR all in same network and had same problem, that I was only able to view one NVR from outside but other DVR was SHOWING offline.
After lot of trial and error I came up with one solution.

my DVR IP 192.168.2.100
my NVR IP 192.168.2.101

I simply opened camera management and added my DVR ip there, so basically I am able to see all my cameras through this one NVR which is online.

Screen Shot 2020-07-12 at 12.52.43 PM.png

PS. I had to do this since my ISP was not opening other ports for me.
 
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devangpatel said:
Here is the screen shot of port configuration for my Hik vision NVR
generally port 80 is used for live view not 37776.
I also tried to change HTTP port to some other port which was open by my ISP, since I wanted to host a web server on port 80 from my laptop. But changing the default port 80 to other caused problem and was not able to live view.
I think try changing to port 80 may help.
View attachment 2799

PS. I have never used dhuva DVR so I don't know the default configuration for it.
Click to expand...
Multiple services can be run on port 80 by using a reverse proxy server listening on port 80 and redirecting the requests to internal services running on any port based on the subdomain. Checkout Reverse proxy quick-start - Caddy Documentation , one of the easy to use reverse proxy/webserver.
 
Last edited:
Upvote 0
yeah its fine for a server grade setup. @Gokul Kannan & @JB700 .

For me the DVR itself a low end device which having no capable of installing a new package on it. Theoretically my setup need to be work but badly it did't. by the way my confusion here is how it is working fine with local network and not working in external network.
 
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