I was and am a Railwire user. Yeah Railwire cause no ISP like Airtel or Jio available here as it's a semi urban area. I was pretty happy with the service they provide other than the high installation cost. No packet loss, less ping, consistent speed.
Now comes the one and only BSNL to my area with free installation. At that time railwire had some issues with longer downtime so I said let's try BSNL for a few months and I regret my decision.
The installation was done after 24 days of application to the local operator. He gave me single band Uniway ONT. I asked for dual and he asked for extra Rs. 2000 and I said no. He gave me offer plan of 30mbps called Fibre Basic Neo.
# Speed:
I rarely get the promised speeds other than during late night to early mornings. Youtube and google services works great. Twitter sucks, Reddit okish. Other sites opens slow which you can notice.
# Ping:
I would say this is the worst here. I am from Jharkhand:
Google services it's 50+.
CSGO:
Mumbai: 60+
Chennai: 80+
with occasional packet loss of ~5-10%
# Routing:
BSNL uses all the upstreams available in the country like TATA, Jio, Airtel which is not consistent. It uses TATA for routing within India and other for overseas.
Sometimes I get 20ms ping to Jio kolkata speed test server and sometimes 80+. When it's 80+, the packet is routed all over the country like before reaching Kolkata. This makes opening sites slow as hell. Sometimes I can't even open bsnl own site and railwire's site. During evening time it's slow as hell.
# Service:
When I raise complaint to the LCO, he gives lame excuses like Voltage, check cable etc. Open ticket in BSNL site but closed without a resolution.
Last words:
BSNL is a sinking ship. Don't take connection if any other ISP is available.
Bonus: To close the connection I have to go to Bsnl office
because there is no online option.
Now comes the one and only BSNL to my area with free installation. At that time railwire had some issues with longer downtime so I said let's try BSNL for a few months and I regret my decision.
The installation was done after 24 days of application to the local operator. He gave me single band Uniway ONT. I asked for dual and he asked for extra Rs. 2000 and I said no. He gave me offer plan of 30mbps called Fibre Basic Neo.
# Speed:
I rarely get the promised speeds other than during late night to early mornings. Youtube and google services works great. Twitter sucks, Reddit okish. Other sites opens slow which you can notice.
# Ping:
I would say this is the worst here. I am from Jharkhand:
Google services it's 50+.
CSGO:
Mumbai: 60+
Chennai: 80+
with occasional packet loss of ~5-10%
# Routing:
BSNL uses all the upstreams available in the country like TATA, Jio, Airtel which is not consistent. It uses TATA for routing within India and other for overseas.
Sometimes I get 20ms ping to Jio kolkata speed test server and sometimes 80+. When it's 80+, the packet is routed all over the country like before reaching Kolkata. This makes opening sites slow as hell. Sometimes I can't even open bsnl own site and railwire's site. During evening time it's slow as hell.
# Service:
When I raise complaint to the LCO, he gives lame excuses like Voltage, check cable etc. Open ticket in BSNL site but closed without a resolution.
Last words:
BSNL is a sinking ship. Don't take connection if any other ISP is available.
Bonus: To close the connection I have to go to Bsnl office
because there is no online option.
