CHANGING BROADBAND PLAN VIA SELFCARE PORTAL

[ananya sharma]

I changed my broadband plan online but i was surprised to know that they changed my plan in middle of month..i want to know is their any extra charges for changing broadband plan

 

[varkey]

No extra charges, billing will be prorated. Say the plan was changed on 15th, they'll charge you as per the old plan for the period 1-14 and as per the new plan from 15-31.

 

[ananya sharma]

i thought that they woud change the plan from next month they have changed already,,,i m with unfinished downloads ,,,now i cant change till 1 month

 

[varkey]

Sadly, no if you needed it changed from next month then should have raised the request towards the end of the month.

 

[ananya sharma]

didnt expect bsnl to be this efficient

 

[ananya sharma]

wont they adjust security deposits when i change my plan

 

[varkey]

Perhaps, you'd know once the new bill is generated.