clearity issue on sun direct dth service

[muralibeer]

hi users i am facing clearity issue while watching channels in SD . picture gets merged sometimes old pictures appear its merging with the current picture ... does anybody know about this issue..

 

[dhoni]

weak signal is the cause. Increase the signal quality.

 

[A.Pradeep]

yes muralibeer,I Too opened a TOPIC ON THIS CALLED PIXELATION FOR EVERY 30 TO 60 SECONDS,this problem is coming from the recent software update,i am also getting this problem.It is not signal problem,it is the software problem,i am getting 98% signal,i called customer care they too told that due to that software update,this problem is coming and this problem will be rectified soon when opentv software is updated.So till that update is done,u have to bare this problem or take another dth

 

[ragavijay_1979]

I enquired all my friends who have SD.All, including me having the same complaint.

 

[aarul]

https://selfcare.sundirect.in:8443/login.aspx

 

[muralibeer]

thanks pals for reply....

 

[freedombirds]

iam also got these pixelation but its not software problem its settop box problemi change new settop box the pixelation had stoppedits clear now check your settop box to nearby distributors change the settop box free now!

 

[venkatpathy03]

what settop box have got

 

[A.Pradeep]

what stb u got freedombirds?

 

[saurabh_g]

Well their is another topic on this where sun direct subsribers posted that they are facing pixalation problem in every 30-60 seconds.