Consumer Court Or FIR?

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He's probably upset at reliance for increasing EDGE plan prices :D
chill @ghpk :)
Ontopic: Connection is not in your name so they can't possibly procede legally against you. You're not the one who signed on the documents when applying for airtel connection hence you can't be held liable.
 
Everybody, I know that airtel can't do jackshit in this case legally. (No idea if reliance can do it or not :P) I just want to make sure, if filing FIR in this case is a right choice. Few people are saying to go to consumer court, while few say FIR. Hence the confusion.
 
I think you need to first clarify if you got a "legal notice" or a "summons." A legal notice is typically sent by a lawyer (or sometimes through the individual / company directly). A summons is issued by a court notifying you that a complaint / case has been filed against you and further informs you by whom the case was filed and under which legal provisions. It informs you that you of the name of the judge and the date on which you have to appear before the judge. Typically such summons come stamped with the Judge's stamp, while a legal notice comes on the letterhead of the lawyer /company / individual issuing it.
f it's a legal notice you can reply to it or ignore it. I would suggest you reply. If it's a summons you should appear on the date and explain to the judge that you have nothing whatsoever to do with the case, and if he/she requires you, file a formal written reply.
As for filing a FIR, why do you want to add to your hassles? Firstly, they have not committed a criminal offence (unless they have threatened you with violence or something like that). Secondly, the police will not file any such complaint (and will view it as being frivolous) and instead hassle you. If anything, should the harassment continue from Airtel, issue a strongly worded legal notice against them, CC it to TRAI. As for consumer court, you may have a case (though not a strong one) for harassment. But you will soon fine that going to consumer court is much more of a hassle than dealing with Airtel! :Shabbo: And moreover, after fighting the case for a few years you may get a couple of thousand rupees as compensation (but have spent more on just the petrol in having to go on every date!)
 
I suggest you record their calls and use it if they intimidate you in anyway. This is actually a debt recovery agency that is doing this. It is not airtel at all. They will get about 40% of recovered amount and this is their only job. You can ask the persons details who is calling you, name, contact etc and say that your lawyer will contact you because you are not the person on the default account, but are being harassed.
 
vebk said:
I think you need to first clarify if you got a "legal notice" or a "summons." A legal notice is typically sent by a lawyer (or sometimes through the individual / company directly). A summons is issued by a court notifying you that a complaint / case has been filed against you and further informs you by whom the case was filed and under which legal provisions. It informs you that you of the name of the judge and the date on which you have to appear before the judge. Typically such summons come stamped with the Judge's stamp, while a legal notice comes on the letterhead of the lawyer /company / individual issuing it.
f it's a legal notice you can reply to it or ignore it. I would suggest you reply. If it's a summons you should appear on the date and explain to the judge that you have nothing whatsoever to do with the case, and if he/she requires you, file a formal written reply.
As for filing a FIR, why do you want to add to your hassles? Firstly, they have not committed a criminal offence (unless they have threatened you with violence or something like that). Secondly, the police will not file any such complaint (and will view it as being frivolous) and instead hassle you. If anything, should the harassment continue from Airtel, issue a strongly worded legal notice against them, CC it to TRAI. As for consumer court, you may have a case (though not a strong one) for harassment. But you will soon fine that going to consumer court is much more of a hassle than dealing with Airtel! :Shabbo: And moreover, after fighting the case for a few years you may get a couple of thousand rupees as compensation (but have spent more on just the petrol in having to go on every date!)
Thanks man. That is really helpful. Also, it was a legal notice only, so didn't bothered with it later. Let's hope airtel does not come back with another idiotic move.
 


firstly i hope u r telling the complete facts regarding this episode.
since you are not an airtel broadband customer as u did not signup for that..you can ask airtel to show documents that shows ur name in the bill or first signup form.
why are u interacting with airtel if u r not their customer? whether u use it or not is a different matter.
that legal notice u received by email - how did u verify it has been sent by court/lawyer of airtel & might have been sent by airtel collections department to scare u
u r not the party to this transaction. there is no dispute.
 

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