customer care is charging 50 ps/3minutes from airtel mobile

[adaljaarun]

really very surprising that instead of giving service they charge for service.how telecom authorities allow such thing.

 

[Bobbyguitarist]

its old news really.

 

[solariiknight]

I'm not sure whether it is a policy. But in may 2010, all the telcom operators started charging money for customer care @50p/3min

 

[agantuk]

Old news as someone already said. More than a year that this has been happening.

 

[Sushubh]

the best thing is to never call them yourself. make them call you. with airtel it is easy. send an email or a tweet to airtel presence. and then wait for them to call you back.

 

[AbhishekMSharma]

Vodafone used to charge earlier but then terminated the charges to call on CC.

 

[Sushubh]

but i think they would still block your access to customer care if you call in multiple times in a short period of time?

 

[AbhishekMSharma]

Yeah they do. I had once called 5-6 times within 24 hours and my number was blocked for three days!

 

[IndianMascot]

But they charge you only for inquiries. Dial 198 for complaints and they are still FREE !!!