Disgusting user experience with APC UPS in India (Avoid this company!)

  • Thread starter Thread starter Sushubh
  • Start date Start date
  • Replies Replies 76
  • Views Views 18,147
https://imgur.com/i1Glm

this was last night here in gurgaon.

the electrician guy i called up said that a lot of damage was done to electronics items of folks who are his regular customers.

thankfully no damage from this bullcrap at my place. except for my UPS of course. :)

----------

as for the custom made UPS. i have not had much luck with branded Inverter/UPS. so would get made something locally with bigger batteries.

it is sort of a risky thing to do i understand. but the guy was referred to me by a trustworthy source. hoping that it turns out well.

a major problem with the APC UPS i have is that it does not charge on the power provided by the inverters. that makes the situation worse for me.
 
Low voltage doesnt really harm electronics.. most of them are rated from 90 or 110v to 230vits the high voltage that kills stufflow voltage usually kills motors only (Primarily AC's, which have stabilizers anyways)I doubt a UPS would charge on a non sinewave inverter.. My microtek UPS'es charge on my SUKam sine wave inverter without any issues
 
ah right. the sine wave thing. the three inverters at my place are all 4-5 years old so i do not think any of them are likely to be sine wave ones. so this is what i have to remember when i talk to the UPS guy tomorrow.
 
THREE 4-5 year old inverters...

Just consolidate them into one huge sine wave one.. It will be much more efficient

----------

Connect your computer to it through a UPS (even 30 sec backup will do)
You'll have no backup problems then

----------

Are broadbandforum.co servers running a bit slow??
Seems to be running very slow for me.. most other sites are working well, pings to this site are also OK (110ms)
 
would ask the UPS guy if something like this can be done. of course i have no liking for three different units working separately.

i guess a rack can be made with all the batteries on it and a single UPS unit working. not sure if it can be done. would look into it.

----------

man. this reminds me why i had purchased the laptop around 4 years ago. the power situation here is so bad that using a desktop is pretty much a nightmare.

i enjoyed my stay at the rented apartment where i had genset backup that worked wonderfully well. it was expensive of course.

and within 20 days of my coming back, the nightmare has returned. i do not want to switch back to a laptop. and power supply remains a major headache after so many freaking years.

----------

it is down to 5% as i write this post. and this when i had removed everything off the UPS for the last hour or so. looks like the batteries or the UPS' internals are totally messed up.
 
ah well. the three inverters were not purchased together.

we had one back in chandigarh.

then i moved to gurgaon. and got one.

added another one when we expanded and had around 4-5 guys working here.

then parents moved here and we ended up with three inverters.

now, no one in the house can live without their television. so we basically have divided the three units into three areas.

one powers the drawing room and brother's room.

one powers the kitchen and the parent's room.

one powers my basement.

the inverter powering the basement pretty much worked as UPS before i migrated to the rented flat.

it does not now... not sure why. it trips on a power cut like inverters do.

i had purchased the UPS system at the rented place because the genset power backup took 5-6 minute to turn on. and i needed the backup for that period. it worked fine for me for the 1.5 years i stayed there. and it has failed here in less than 20 days.

----------

APC software now shows that I have 2 minutes worth of backup time. It is not good enough for me to even shut down the computer in case of a power cut. man... this is insane. I need to get something tomorrow.
 
It would be a big expense, but get a multi KVA sine wave inverter ( something like Power Solutions :: Home Solutions :: Home UPS (Pure Sine Wave) :: Fusion Series :: Su-kam :: Ek nayi soch ) with huge batteries (depending on backup time needed) and connect your computer to the inverter through your current UPS (1 min backup is sufficient, since it needs to last for the switchover time only)

(I'm using a similar setup, but with a 1.4KVA inverter.. works well)

----------

see what happens when the battery gets over. does the comp shot down or not.
 
looks like i would need something like this Power Solutions :: Home Solutions :: Battery Chargers & Equalizers :: Battery Equalizer :: Su-kam :: Ek nayi soch

----------

neh. UPS then works as a stablizer.

i remember my first computer. UPS were not popular during that time. we used to buy stablizers from companies like Burjee. Bhurjitransformers Index (i cannot believe this is their official site)

----------

looks like i would have to discuss this in detail with dad. totally revamp the backup system at my place. i cannot live with this nonsense any more. too bad gensets are not really an alternative here. you need a dedicated guy for managing a genset.

a lot depends upon my meet with the custom UPS guy. if he turns out to be useful, this would save me a lot of hassle. if he turns out to be a useless, i would probably go for a branded solution.

i need to ensure that the backup system at my place has the capacity of 10-12 hours. i wish my dad would switch from a CRT to a LCD. he simply would not listen to me about replacing the old Panasonic he uses. :( and he is the one watching his CNBC throughout the day no matter how long the power cut has been. :D

----------

some progress. it is back at 6% (4 minutes). i still have my doubts.

----------

i seriously hope companies like sukam can send an informed planner to my place when i send them a query.

i do not want to deal with local agents who would try to sell me yet another inverter which has been the case all this time.

i guess i would have to ask for a commercial level backup system. time to spend some moolah ( :( ) to get rid of the mess i have.

i had love to post photos of the three inverters in their varied stage of messed up condition. :D but i would not.
 
It would be better if you do the planning yourself..Calculate the max wattage you need .. add a 20% margin, divide by 0.7Round it up to the closest higher rating UPS/inverter you can find.Similarly, multiply your sustained watts need with hours , divide by 0.6, divide by 12 -- gives you the total battery capacity needed. A large inverter uses 4 batteries, get 4 with this rating (again round upwards)
 
You must log in or register to reply here.
Back