Excitel Broadband: Slow Internet Speeds to Many Servers and Locations

Loss in CS:GO

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RIP Rainbow6.
 
i did a speedtest to most of delhi servers and my speed is soo shit rn. only excitel to excitel and extreme ix is showing full speed. rest it is crawling slower than a turtle. also getting 10-15% loss in teamspeak, discord, battlefield 4, rocket league.
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they are not even picking up the call. in queue for more than 30 mins now. fuck!
 
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Hahahahaha! They def. fucked up their routing, peering and did over-selling. GG hogya Excitel ka to ab. 😂 😂

This Packet Loss and Slow Speeds. Infact, I am seeing ping spikes too.
 
i dont know man. i am literally clueless. i dont know how to explain this issue to them. by trai law they are only required to provide speeds to their servers and upto 80% of promised speeds which they are doing. i am getting 80/80 down/up on excitel server.


for packet loss : i am sitting in discord and seeing packet loss of 15-25% but when i ping my discords ip using cmd ping command i get 0% loss. idk what the fuck is wrong . :/
 
^ You're feeling this frustration which I've been feeling for over a week now and since I got this connection to be precise. Can understand. But I know this very well, nothing will help unless people / customers itself on this forum would sleep or won't speak up.

I made the open journey being honest. If excitel can counter any claim of mine? I have Airtel too. They can compare any day how shit they are.

Because, everytime their rep. comes. they say Airtel is shit. But it's totally otherwise, I make a complaint with Airtel now, and it gets solved in next 2 hours.

With Excitel, it's already 2 week now and they are not able to solve.

I think people should value quality > quantity now. You pay for speeds too not just for unlimited FUP.
 
tbh i dont care about speeds being low on speedtest results since my real life performance was good. like browsing, downloading, twitch etc were working good.

but this packet loss is irritating as i game a lot. it was working fine but starting fucking up like a week ago .


my main concern atm is packet loss. i dont know how to document it and show it to them so they can fix it or at least try to fix it.
 
@Aakash Malhotra Starting a new thread or posting on other packet loss thread might be helpful since the main concern about this thread is Speed to other Servers. I don't use Excitel for average user purpose. For me speed matters. Wish this could be helpful mate, but we can only hope Excitel could fix it asap.

What I know or think is that all these issues are some-how linked to each other. Because excitel is being shitty from last 1 week only.

Twitch is working badly today - Just confirming.

I didn't had packet loss issue though. I played cs:go multiple times this week, i didn't have packet loss until today. I have speed issues only since 1 week or so.
 
Some Updates about this Issue:

1. It's the first time that speeds are shit in the mid-night also. Most of the time (almost daily) speeds get normal in the night by 12:30 AM. But it's already 1 AM now and speeds are still shit.

2. Speeds to peered, non-peered, Indian Servers, Non Indian Servers all of them have shit speeds.

3. Additionally, Ping is risen a bit and Packet Loss is huge.

4. I am suspecting that they 'might' be over-selling the connections now or something is broken at their backend since it's not me who is alone, a lot of people on this forum and other websites/groups are facing the same issues.

5. This issue has nothing to do with the LCO. So, If Excitel ask for the engg. visit? It's total waste of time. It's the issue with their backend.

Most Probably, their transit routes or peering routes. It's quite possible that they have bad gateways / routers at their Nehru Palace Office.

6. Companies similar setup as Excitel are facing more or less the same issues. To name one, Precious Netcom. (I feel Precious Netcom is sister / re-selling / dependent / re-branded Excitel only since at one of the gateway, Precious netcom route to Excitel's Gateway without any external routing (like A-->B without linking to any of the peering).
 
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