Excitel Broadband User Experience in Gurgaon

[Juniper]

I also have Airtel, downgraded to 100mbps after getting excitel installed but I do not understand why do they reset PPPoE 5 times in 12 hours?

 

[Jonas]

How can I check how often my PPPoE is reset? I will share screenshot here.

 

[Juniper]

my.excitel.com
login there.

check "sessions" in the bottom of tab present left side of the screen.

 

[Jonas]

 

[Juniper]

working quite well for you, very less number of disconnections. It auto renews after 7days so its not counted in sessions.

 

[Juniper]

6 times disconnections in last 3 hours, asked LCO for refund he says he will try.
It would have been manage able if PPPoE disconnects and connects back instantly. It takes freaking 5 minutes to re connect.

Edit : Downgraded Airtel to 40Mbps.

 

[Juniper]

Update :

LCO has said disconnections are from EXCITEL's side and there is nothing he can do. Then he starts telling all ISPs have disconnections, it should just work fine most of the time and it does.
Will observe one more week before getting it disconnected.

 

[JB701]

have you specified service name in pppoe? that can make it connect to correct pppoe server instantly

 

[Juniper]

yes, its "excitel" and AC name "EXCITEL".
It connects instantly but when the server times out (lost carrier) it takes 5mins to re-establish the link to BNG.

 

[Ciggy]

what is the correct MTU to be put in router?
I am getting disconnected from internet atleast twice a day, someone please tell.
Currently my network card has 1500 and PPPoE interface has 1492.