Excitel Fiber Broadband Experience in Delhi NCR

[havoc]

Update - upload speeds are 25 Mbps on speedtest & on YouTube while I'm uploading a video it's just 200 KB/s

From last 2 days mobile internet is shut down in Udaipur, Jaipur etc. Can this be an issue? TBH it was fine even yesterday. It just started happening today. Can anyone using excitel in Jaipur confirm this?

 

[Lolita_Magnum]

Awww @havoc hope you have great day ahead.
Fibers are not affected by rain.

 

[havoc]

Now I can feel your pain guys

Yes fiber isn't affected by rain but probably water got into their Gateway through the cable

16 hours left to upload a YT video which I need to upload before 5 PM. Mobile internet has been shut down until further notice... It hurts

At least download speeds are fine so I can binge watch my watch later videos

Pings to the first gateway are affected. But I see higher pings to other hops too... Let's see how fast they fix it.

@Life_Warrior is right. They've messed up after 400 Mbps plan upgrade.



Source



Me right now -


Source

 

[Lolita_Magnum]

You were happily using I-ON and suddenly the company died? How did the service end? Did they sent you a notification before?

@havoc The company is not dead, it was a joint venture between ion and trunet to serve residents the in Mumbai region where ion provides the internet and payment system itself and the trunet will handle the infra/fibers.
One day without any intimation, they just disconnected their servers and trunet took over with their seriously underpowered servers. (Some, say this happened due to a dispute between them but no official statement was ever released)
I had 6 months left on the internet, and suddenly it was working complete trash.
ION also provided CGNAT internet but that never really was an issue.
You can read how the internet was here.

D-VOIS I-ON ISP 40Mbps Review | I ON Broadband

So, I have been lurking in this forum for many years, and finally felt that I should also do some contribution of my own. This is a review of D-Vois (I-ON) ISP, that is providing be FTTH services to my home. Costing about Rs. 1600/- (quarterly) for 40Mbps Unlimited Plan. The tests are done...

broadband.forum

 

[havoc]

Sad to hear that.

But finally everything's back working again. Speeds & pings are now back to normal. YT & everything else is back to normal.

Everything got fixed in 3.5 hours. Excitel Rocks
Hope this never happens again

 

[WieldyBinkie]

@havoc Charter/spectrum is way worse compared to what you guys mentioned about excitel.

 

[havoc]

Yes, after hearing from you & watching many YT videos I understood that. Also there's a thing with US ISP's that they take many days to get someone to fix your connection. It's a lengthy process as it requires to deal with a lot of contractors & all kinds of stuff. Hopefully we don't have to deal with things like that here in India. Because our Cable Wale Bhaiya can give us connection over a busy highway too without any hassle. Also LCO's are all contractors, agents, managers etc. by themselves

But now after my services are restored like before I think excitel doesn't deserve losing a valuable subscriber like me

 

[havoc]

Update: Problem started happening again & ETR has been extended. I think they're doing something with their Gateway. Probably the upgrade thing where @Life_Warrior also faced a downtime. As they're aware of it and know about it I guess it's an upgradation or configuration. Maybe who knows they're ramping up themselves for more higher speed tier plans

 

[havoc]

Source

Now it's officially core network problem.

 

[Lolita_Magnum]

Issues like these are more prevalent, probably due to no redundancy by excitel.