Existing subscribers of Reliance Jio Fiber: Have you been upgraded to new truly unlimited plans?

[nigr]

All those guys who got upgraded speeds on old plans,are u seeing any changes in my jio app regarding plan upgrades.

Source

 

[crymetyme]

So my plan expired today but internet still working,my jio app showing unlimited data upto october 5

 

[ap99]

Shhhh Don't post it here. If they come to know they will fix the bug . (Not that I care..... I have already paid for 6 months)

 

[crymetyme]

@ap99 Looks like its not a bug they are offering free services for a month as a compensation to the old customers as well as they could not upgrade speeds as promised at the given point of time.

 

[crymetyme]

Looks like it really is a bug as its showing as an add on not as a main plan which was added earlier to every old customer,i am sure it will stop working anytime soon

 

[ap99]

Yes. It can stop working anytime. Previously even in my account, the unlimited data showed an expiry of 5th October. But after few days the expiry date was changed to 13th February (my main plan expiry). So they are again 'gradually' fixing this for everyone it seems.

 

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[Lobogris]

So my plan expired today but internet still working,my jio app showing unlimited data upto october 5

Same thing happened to me. I was really happy as my speeds were still 500Mbps but it only lasted 2 days. Let's see how long yours lasts.

 

[crymetyme]

@ap99 @Lobogris Lets take this as a freebie,i think router restart or internet disconnection will have a role to play.

 

[nigr]

Looks like it really is a bug as its showing as an add on not as a main plan which was added earlier to every old customer,i am sure it will stop working anytime soon

It couldn’t be a bug though, since I confirmed with CS, they’re providing the add-on as a monthly plan, 5/09 - 5/10

 

[zervinb]

In their FAQs, they have mentioned that existing customers will get the complimentary speed and data benefits "for the validity of their existing plan". So they may stop this benefit when our plan expires. It would be a welcome surprise if they continue this benefit for a month. It would be as if the old customers are also getting a "free trial". My current plan expires tomorrow afternoon. Will come to know then.