Hello everyone, I am from Salem, Tamilnadu. I have been using BSNL FTTH for nearly about year now. Recently I have switched my plan from "BSNL 799 Super Star" to "Fibre Premium / Speed Upto 200Mbps till 3300GB". Ever after I switched the plan I am seeing my speed is lowered and not up to what I have expected. I only get 40 to 80 Mbps(With my earlier plan I used to get more than 90 Mbps most of the time). Now most of the time I get only very low speed below 40 Mbps. I have informed about this to LCO and they suggested to update the firmware of the PON modem. Thus, I have done that as well but that did not help. I Have asked them to check the receiving power(Rx) and they said with this 24.90 db I am getting is good enough for 200 Mbps bandwidth.
Though the speed is less than 80 Mbps most of the time when I put the ONT on bridge mode and use my Tenda router I constantly getting 95 Mbps.(Not sure the ONT is having any issue)
Issue need to be addressed .
1. How to improve the speed, What could be causing the speed issue, Could that be the Rx power or something else?
2. Now When I attempt to downgrade my plan from Fibre Premium to any available plan below that, this option is not available to me. Is that any other solution to this? ( I am trying to down grade the plan from (BSNL CUSTOMER CARE)
Below are the information on the modem.
Source
Though the speed is less than 80 Mbps most of the time when I put the ONT on bridge mode and use my Tenda router I constantly getting 95 Mbps.(Not sure the ONT is having any issue)
Issue need to be addressed .
1. How to improve the speed, What could be causing the speed issue, Could that be the Rx power or something else?
2. Now When I attempt to downgrade my plan from Fibre Premium to any available plan below that, this option is not available to me. Is that any other solution to this? ( I am trying to down grade the plan from (BSNL CUSTOMER CARE)
Below are the information on the modem.
Source
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