Frequent Disconnections

[seshu]

^ how are you connected to broadband --- thru USB / LAN ?
I'd suggest to use LAN . it is more stable than the USB .

what is your OS ? win xp - I guess . And are you using Modem directly to connect to the net or win xp dialer ? I'd suggest to use win xp dialer . for this you have to enter into modem's console .

switch on modem . type 192.168.1.1 in IE & go .
type admin both as user name & password .
goto wan settings . select RFC2684 pure bridged mode . save it .

now use win xp dialer with your user name & password . just try it .

complete details can be found on the forums here . use search feature .

you may visit http://calcuttatelephones.com/dataoneinstall/menu.html

 

[gsgs]

hello frnds@ seshu .........im connected via LAN and yupp u're rite.........im on XP professional with SP2 and using the modem directly to connect.cn u tell (I may sound dumb but bear with me) that Y do I need the XP dialer? though I configured it but couldn't find the dialing number (for chandigarh)secondly............how is it different from dialuP?and as for my WAN settings it was already setup at RFC2684 pure bridged mode .......I really appreciate the help from ol you brilliant guys out there.may you cn give me a link where I can know about XP dialer. I tried d search in here but nothing to match my criteria.thanx once again........

 

[seshu]

your modem is in bridge mode , so you are using a shortcut on desktop to connect . I assume that this shortcut belongs to XP dialer or RASPPOE dialer or a dialup connection .

functionally there is no difference between a xp dialer and a dialup connection . And no dialing number is required to use it for the BSNL broadband . it is just a zero !

pls ignore the following if you already knew & checked it

can you give your network configuration sothat someone will analyze and guide you . ( for this look at Network --> TCP/IP-> your network card )

Give Gateway (usually 192.168.1.1) , IP Address (usually 192.168.1.2) ,
subnet mask (usually 255.255.255.0) , DNS configuration (can be 61.1.96.69 & 61.1.96.71) .

 

[gsgs]

hello everybody,@Seshu my configuration goes as follows:Gateway (192.168.1.1)IP Address (192.168.1.100)subnet mask (255.255.255.0)DNS configuration (61.1.96.69 & 61.1.96.71)and rite again me using a desktop short to connect the modem really appreciate the help

 

[seshu]

^ your configuration is correct . from your previous posts I understand that your phone cable has been recently changed & has no earthing/leak problems . I donot see anything wrong at your side . I am sure about this .

{ BTW , where do you keep your modem ? just above your CPU box ?
if it is so the frequencies from the CPU affect the functioning of your modem .
There should be a separator ( a wooden block / carton of modem / thermocol ) in between . }

I'd suggest to personally meet ( again ! ) the CO/Area Manager or JTO/DSE at your Exchange and give a written complaint about your problem . Get signature on a photocopy of the complaint as the acknowledgement . And see if they can solve it ...

They should check the connections at their server ports . They may suggest to replace your modem / network card . or they may even suggest to format your hard disk . just see their reaction and report back here .

 

[gsgs]

hello seshu and hi to all...well.........a cool observation there wich nvr came to my mind but I'm afraid even this might not be the case and the modem and the cpu were seperated by wooden blocks (2 of them earlier!!!) and recently I got the modem fixed to the wall and there is a gud distance between the two now.since at my end everything is a go from all of you...........I think I vl need to go to the next step suggested by you buddy seshu as replacing modem is a gud idea but formatting HD.............that I'll definately avoid as I got it replaced in March itself (my HD is my office.........had gone thru hell setting ever since I got it replaced )I vl try the "1:1 approach" now and if anything vl be bk on here.thanx a lot for the helping hand............I really appreciate it

 

[seshu]

^ well ! I'm not suggesting to replace modem/format your HD . it could be suggested by BSNL . just observe their reaction & report back here . Till then someone will try to analyze your problem & provide the guidance . ALL the best

 

[gsgs]

appreciate it.........thanx!