Getting low speeds - MTNL Broadband Delhi

[manu1991]

http://202.159.230.232:8888/speed/result.jsp?121.82 : Your Bandwidth: 421.38Kbps

 

[auroraPWN]

Hm... contact your broadband GM man ... you are just 250m away from the exchange... seems like they have some bandwidth throttling issues

 

[Daddycool]

Could be an issue of cabling. I too had a problem a couple of months ago. The line stats were good but my speed was erratic. I called the lady in the server room (number given by CC) and she checked and told me the problem was in the line. She then gave me the contact of the person concerned and I followed up till they changed the cable and the problem was resolved.Now my speed is as per my plan.

 

[legend_killer]

Can anyone help me? I'm on Combo 999, 1Mbps plan.. I booked New MTNL landline + broadband on 4th October'2010. Landline was installed on 8th Oct & Broadband on 11th October. Ever since my broadband was installed my speed is 450-500kbps & not on 1Mbps as per my plan. The line rate for downstream is on 572kbps under modem status. I called 1504 numerous times .. Just i get is reference number but nothing has been done.. I emailed to A.M. (Nehru Place) on 18th Oct regarding this,still no avail.. CAN ANY1 TELL ME HOW TO GET 1Mbps INSTEAD ?P.S. I stay at Dayanand Colony(Lajpat Nagar-4).. NEHRU PLACE EXCHANGE

 

[manu1991]

Three people came from MTNL today , they did a speedtest on the mtnl site and the speed shown was 160 kbps . They checked the sync speed and all and said it must be a backend problem . They said it should be resolved soon .

 

[amish]

3 people!!! Haha, I find it difficult to get 1 person from MTNL.. though I never needed one!

 

[Daddycool]

Three people came from MTNL today , they did a speedtest on the mtnl site and the speed shown was 160 kbps . They checked the sync speed and all and said it must be a backend problem . They said it should be resolved soon .
:thumbsup: I trust your problem will be fixed soon now.

 

[auroraPWN]

Looks like they are running some tests for increasing bandwidth on lines... (new plans this diwali ) and i guess that's the reason many people are facing the speed problem.

 

[Daddycool]

^ and your source of information is?

 

[legend_killer]

Finally now I'm getting the speed according to my plan. 1Mbps.. earlier it was around 490kbps..Had to visit Nehru Place exchange.. it took me 45 mins to find the right person in exchange.. going from here & there.. this building to that building.. :wall:I now understood if there is any issue,their call center(1504) sucks.. all promises are fake.. Best way is to visit exchange & get the work done then and there itself..I had to take 1st half off from office to do this.. These SARKARI BABUS seriously :iomg:Still i'm keeping AIRTEL Broadband for a month if in case !