Hathway Broadband Delhi Review

So after some hiccups, finally decided to try out Hathway by keeping my airtel broadband in Safe Custody. So far the experience is awesome compared to the slow speed of airtel. Airtel refuses to provide more than 4MBPS in my area and charges 899 bucks for 2MBPS@9GB FUP, 512kbps.

In case of Hathway, I paid 899 for 50MBPS@20GB FUP, 1MBPS plan. I paid total 3077 for 3 months.

This is the latest speedtest results.

This is the speed in IDM


Pros:
1. Connection is reliable and I experienced no throttling yet.
2. Speed is stable and ranges from 3-5MBPS (download speed in IDM)
3. Got a login free connection i.e permanently logged in to the internet.
4. No installation fee.

Cons:
1. Customer care is not responsive and takes at least 24 hours to respond to complaints unlike airtel which resolves my problem within 2-3 hours.
2. The engineer told me that my old TP-Link WD8968 would not work with Hathway. Hence, I have to dump it now. I have used it for less than a year with more than 2 years warranty remaining.
3. No landline connection like airtel.
4. Again did not get the connection in their guaranteed 2 days and had to call their office repeatedly to provide the connection.

So far it is too early to judge, but if the connection remain stable then I will disconnect my airtel connection permanently.

 

[invader]

Dear Hathway, I still haven't received any reply from you. I have already mailed you 3 days ago regarding the cheque issue. How much time do you need to reply?

 

[invader]

This is the speed test done using LAN Cable. Why do we get different speeds in WiFi and LAN?

 

[Sushubh]

probably because the wifi speed would depend upon the wireless components in the computer and the router and the distance between then and the quality of connectivity?

 

[invader]

Ok. Thanks. Can you suggest any wifi router having VPN capability that I can use it with hathway. My old TP-Link WD8968 is not compatible with hathway. Thinking of selling it away.

@x720 @chromaniac

 

[Sushubh]

@x720 is the man... Most routers have integrated support for VPN. Not sure about Hathway though. Get an ac router considering your internet connection

 

[invader]

I am looking for a router which has option of tunneling all traffic through VPN from the router itself rather than going into the different apps in desktop and mobile to activate the VPN.

 

[Sushubh]

that's how it would work when you configure the VPN in the router! even my five year or so old router has it.

I have never used it though. I prefer manual connectivity. Banking sites, online shopping and sometimes even regular websites cause issue when they detect you on an international IP.

 

[invader]

Ok. So if we do not want to use VPN we have to go again to the router settings to disable it.

 

[Sushubh]

Yup. Which is why it is better to use a desktop client. Either use Windows' internal PPTP feature which is not a good idea because it is said to be insecure. Windows 10 I believe would have internal support for OpenVPN. Use a client like this:
Viscosity - OpenVPN Client for Mac & Windows

 

[invader]

That will be too cumbersome. Its better to use their client. Alldebrid will ban me if I download using VPN.