If you want only universal remote, you can pick it up from hathway office. Not sure how much they are going to charge.
By the way new box has USB port and RJ45 port?
the fellow said that the universal remote works only on the new box and they would have to replace the box. They are checking if they can upgrade me as well.
is it possible to get a universal for the older boxes too?
re: USB and RJ45, I havent checked. Will have a look and post back.