Horrible experience with Logitech mouse

  • Thread starter Thread starter Jonas
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So, 2 years ago I bought a Logitech M275 mouse and the left click stopped working after a few months. I mean it would register the click but intermittently and if I am dragging something, it would drop the document mid way. The scroll wheel was the next thing that went bad. I was a bit lazy so I didn't care to get it replaced.

Coming to February 2020, and I bought a Logitech Combo MK345. Guess what? The mouse has already acting up. The left click is doing the same damn thing. And since it's just a couple of months that I got this mouse, I decided to contact the customer care on May 31, and dropped an email again on June 2 as I received no response. Then somebody cares to reply and asks me to visit a nearest service center and get it checked. And gives me a link that's dead:

1591720581319.png


So, I confirmed if I am supposed to seek help at a dead end.

And I get a response:

The walk-in centers are closed now. The link will show you the walk-in center address after the lock down. Thank you for choosing Logitech.

I think that the 'thank you for choosing Logitech' was from their heart, because I got screwed once, yet I decided to get screwed again.
 
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checked a few more models. everything seems to be stuck with one year warranty now. i wouldn't touch Rs. 1000+ logitech with such a limited warranty. you can only hope that it goes bad within the first 12 months so that you can (if it's still possible) get a replacement that would last for another 12 months.
 
Offtopic: This reminds me that RHA gives a 3 year warranty even on their budget earphones that retails for about 1.8k. Speaks a lot about their confidence in their products.

It actually doesn't make sense getting a Logitech high-end mouse with that sort of a warranty.
 
My first mouse in 1997 was a Logitech it lasted 8 yrs so I thought they were a gold standard. In the last 7 yrs all Logitech mouse I have bought had 3 yr warranty but the scene at their service center was like travelling in a Mumbai local train. It came to a point though the mouse was getting replaced as it lasted only 6 months. The clicks were ok but was not registering on the PC. Later they shifted their service center from lamington road to an industrial estate in Goregaon. And they would not replace it the same day so I told them to keep the mouse & SIU (shove it up). Not interested in making 2 trips there. Thereafter I have used Dell, Lenovo or HP mouse all with a 1 yr warranty after it spoils throw it out & get a new one. No regrets. Don't waste time buying a Logitech mouse or keyboard.
 
i never got my replacement trackball on the same day lol. understandable because it was not really a popular product.
 
lol yeah these are the companies that import and deliver locally. i bought my unit of the older model from ebay india where i got a pretty good deal compared to listings on flipkart and Amazon. i still miss ebay india. was a good place to get shit that is really overpriced at other places. i thought about getting mx ergo through a friend who was coming from america last year but decided against it. no local warranty.
 

The clicker started giving up, so I smacked it once and it's working fine for now. I can't visit the service center considering the situation in Delhi. Guess it's going to take a lot of beating. :P
 

This "Logitech M235 Wireless Mouse" has been working well for many years for work and is suitable for small/medium palms.

After moving to it, I haven't used my Evoluent VerticalMouse or the 3-4 gaming mice I have!

The M235 also makes a nice useful gift! :)
 
Last edited by a moderator:
I have given up on 2.4 GHz WiFi already - only some cheap smart devices use 2.4 GHz band in my home. Too much interference from my stuff and neighbors!

I have a small Gigabit Ethernet LAN + a 5 GHz WiFi at home to avoid radio interference problems.

Batteries last a long time I think - IIRC a few months. I don't turn it off. I use rechargeable batteries :)
 

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