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Guys any update on Tikona in Bangalore? Planning to opt for 750 Rs. 4 Mbps 30 GB plan.
Hi Aruna,It's been 4 days since I have started using Tikona broadband. It has been a good experience so far. I have seen bad to worst reviews about Tikona BB on the Net, although I seldom believe something without proofs. One point which I would like to highlight about Tikona BB is the pro rata allotment of bandwidth per month based on fixed billing cycle. Let me explain it with an example.
I am on ADUML4096 plan which gives me a FUP limit of 80 GB, after which the contention ratio is 1:20. I took the connection on 8 Feb, 2014. My billing cycle is from 26 Jan - 26 Feb, every month. This means that even if I have taken a plan on 8-Feb, my pro rata data allocation started from 26 Jan, so (80 GB x 12 days) / 31 days = 31 GB is what would be provided to me from 13 Feb - 26 Feb based on FUP.
Other than this downside, which the sales personnel failed to explain during availing the connection. Tikona BB is fine. This is my account number,1109753970 for folks who wish to validate the integrity of this post.
gurp.in, on 09 Feb 2014 - 08:00 AM, said:The worst company, false promises, Bad service,Bad customer service, Hides real feed backsI did not had the service for few days and informed them and got reply issue is with the main server. It was not fixed within 24hrs. It was fixed on 1st Jan after several complaints. I was told that i will be compensated for their lack of competency. I got the call next day stating that I would not be compensated because I did not contact their tech support to complaint this, after that i have done many correspondence with zero results. Guys donot go for this company seeing the false good feedbacks. I have the records of the conversation including the numbers I called. The trikona is unable to answer my simple question, if I had not called then how my service request for that particular days = 1-3009371368 and after that:1-3011137984,1-3011655619,1-3011313370,1-3011313439,1-3011853671,1-3014801366,1-3014795331 was raised.http://-- link removed --.info/tiko...-and-no-speed-downgrade/104638/#comment-25321
What is your account number?