I've been getting 10Mbps and my plan is 60Mbps Starter. Alliance and LCO, both are suggesting to get fiber connection and that should take care of the problem. What are the chances that Alliance is capping my speed to 10Mbps download-upload? According to them, lines are getting old and thus the issue with instability. But I'm sure that's not the issue here. Lines might get old, lose full potential but 10Mbps from 60Mbps overnight? Is that possible? I think they're forcing people into fiber and the CC also told me to upgrade as CAT 5e is old tech and they want their users to upgrade.