joyceanblue
Newbie
just called airtel to inquire abt my plan... now the customer care told me that my 699 plan which is old and discontinued plan has a contention ratio of 1:2 and the new 699 plan has the contention ratio of 1:1 moreover there is no clip charges in the new plan either... now i dont get it,, why did they keep me on that plan atall why didnt they migrate me automatically to the new plan with the same charges :wall: